Bloomreach is building the worlds premier agentic platform for personalization.Were revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- Were making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine Loomi AI so that personalization isn't only autonomousit's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
We are seeking a proactive and experienced Senior Workplace Experience Specialist to support our teams in India. This role leads the Bangalore office operations and employee experience for India-based employees, while also supporting workplace needs for UAE and Deel (Employer of Record) employees.
At the P3 level, you will work independently across workplace initiatives and partner closely with People, IT, Finance, Legal, vendors, and senior stakeholders to ensure the office runs efficiently and reflects Bloomreachs culture and values.
Key Responsibilities
In-Person Collaboration
- Manage the Bangalore office, including researching new office options and owning office moves.
- Partner with leaders to plan collaboration days, team sessions, and offsites.
- Drive office attendance, engagement, and connection.
- Ensure workspaces and meeting rooms support hybrid and in-person work.
- Gather feedback and improve the in-office experience.
Office Operations & Employee Support
- Act as the main workplace point of contact for India, while supporting UAE and Deel employees as part of the broader regional remit.
- Own day-to-day Bangalore office operations and manage vendors, supplies, equipment, and workplace services.
- Own budget, forecasting, and budget adherence for India, UAE, and Deel.
- Ensure health, safety, and workplace standards are met.
- Oversee onboarding, offboarding, WFH equipment, asset tracking, courier coordination, and India laptop logistics in partnership with global teams.
- Support merchandise distribution.
- Improve workplace programs, employee support processes, and automation.
Employee Engagement & Regional Collaboration
- Plan and execute office events, volunteering initiatives, and seasonal activities for India, while supporting UAE and Deel events where needed.
- Support executive visits and departmental offsites.
- Manage event logistics and budgets.
- Partner with the global Workplace Experience team on regional and global projects.
- Contribute to workplace data collection, operational planning, and office strategy projects.
Required Experience & Skills
- 3+ years of experience in office or workplace management.
- Experience owning an office and managing operations independently.
- Strong organisational and problem-solving skills.
- Experience running employee engagement events and office programs.
- Experience managing vendors, budgets, and workplace operations in a fast-paced environment.
- Experience coordinating onboarding/offboarding, WFH equipment, and workplace-related employee support.
- Experience with coworking, lease, license, or office renewal processes.
- Experience with automation or AI tools (e.g., Zapier, workflow automation platforms, AI assistants) is a plus.
- Comfortable working with senior stakeholders and cross-functional teams.
- Familiarity with asset management and workplace tools.
- Proficient in Slack, Google Workspace, Zoom, and related tools.
- Fluent in English (written and verbal).
- Based in or near Bangalore and able to work on-site 3-5 days per week when needed.
More things you'll like about Bloomreach:
Culture:
A great deal of freedom and trust. At Bloomreach we dont clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
We have defined our
5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
We believe in flexible working hours to accommodate your working style.
We work virtual-first with several Bloomreach Hubs available across three continents.
We organize company events to experience the global spirit of the company and get excited about what's ahead.
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
Personal Development:
We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
Our resident communication coach
Ivo Veea is available to help navigate work-related communications & decision-making challenges.*
Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
Subscription to Calm - sleep and meditation app.*
We organize DisConnect days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
Restricted Stock Units or Stock Options are granted depending on a team members role, seniority, and location.*
Everyone gets to participate in the company's success through the company performance bonus.*
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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