Service Advisor - Capital Ford Lincoln - Regina, SK
Capital Automotive Group
Regina, SK
Full-Time
Competitive
OfficeSenior
Company:
Capital Ford Lincoln Inc.Are you a people person who loves solving problems and delivering exceptional customer service?
Join our team at Capital Ford Lincoln Regina as a Service Advisor and become the trusted link between customers and our technicians.
In this fast-paced role, you'll guide customers through their service experience, communicate repair recommendations, coordinate with technicians, and help ensure every customer leaves feeling confident and valued.
What You'll Do
Welcome and assist customers throughout their service visit
Schedule and prepare customer appointments
Identify vehicle concerns through customer conversations and vehicle walk-arounds
Communicate repair and maintenance recommendations clearly and professionally
Prepare estimates and repair orders with transparency
Coordinate with technicians and parts staff to keep repairs on track
Provide updates and follow up to ensure customer satisfaction
Help achieve customer satisfaction and sales goals
What You'll Bring
Positive, energetic, and professional attitude
Strong communication and customer service skills
Ability to build trust and relationships with customers
Strong organizational and multitasking abilities
Valid driver's license with an acceptable driving record
Bonus Points For:
Service Advisor experience
Automotive sales or customer service background
If you're motivated by helping people, building trust, and creating outstanding customer experiences, we'd love to hear from you.
#INDCAG
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.
Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.