Service Business Analyst with Spanish

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

Service Business Analyst is responsible for processing orders and contracts in SAP and other systems; Contract management; Billing; Operations management; Allocation of payments; Revenue/cost recognition and project follow-up; and Clarification of invoices with our customers

Responsibilities:

• Processing standard transactions in SAP and other systems, such as Order Entry, Change, Closure, Billing and proper cost allocation;

• Validating order packs and confirmations;

• Performing Month-end, Quarter-end and Annual Closing activities in your area of responsibility;

• Identifying and resolving readily identifiable, clearly-defined problems;

• Assisting with the commercial verification of financial impacts, such as revenues, costs, backlog, work-in-progress, plans, forecasts and risks

• Communicating with, primarily, intra-organizational contacts and some external contacts on invoice clarification activities;

• Providing training to new employees for specific areas of responsibility as defined by the Team Lead / Senior BA.

• Ensuring completeness, accuracy and high quality of the daily operations by achieving the agreed KPIs, team and personal targets;

Requirements:

• BS/BA or advanced degree in Business

• Administration/ Accounting/ Finance

• 1-3 years experience in relevant field

• SAP, MS Office (advanced excel skills), Enterprise Data Flows and Systems (ERP, etc.)

• Good Analytical Skills

• Very Good Networking and Communication Skills

• Customer orientation

• High Spanish Language Skills (B2-C1)

• English Language Skills –good command in written and oral

What we offer?

• Professional Growth in a Global Company

• Individual Career Path

• Talent Program

• E-Learning Hub

• Knowledge Sharing Programs and Trainings

• Mentor Support

• Flexible Working Hours

• Home Office

• 26 Paid Vacation Days

• 5 Wellness Fridays Vacation

• Medical Care including Dental Care, Glasses, etc.

• Referral Bonus

• Food Vouchers

• Multisport Card

• Store Discounts

• Team Buildings and Company Events

• Lounge and Game Areas

• Metro Station next to the Office

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For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value differentperspectives, skills and experiences, and welcome applications from all sections of the community.