Service Engineer
Avantor
Bangalore, IND
Full-Time
Competitive
OfficeExecutive
The Opportunity:
The candidate will be responsible for maintenance, testing, troubleshooting, calibration, and repair of a variety of circuits, components, analytical equipment, and instrumentation for IVD laboratory and manufacturing equipment. The role also includes specifying and requesting the purchase of components, analyzing results, and developing test specifications and electrical schematics. The candidate will maintain all logs and required documentation, manage spare parts inventory, and may prepare technical reports with recommendations for solutions to technical problems.
What We’re Looking For:
Candidates must have a strong educational background, with a B.E./B.Tech degree in Biomedical, Electrical, Electronics, or related fields
Minimum of 3 years of relevant experience
Knowledge of Microsoft OneDrive and SharePoint
Familiarity with SAP is an advantage
Hands-on experience with Excel spreadsheets, including VLOOKUP
Strong customer service mindset with good communication skills
Excellent written and spoken English
How You Will Thrive and Create an Impact:
Maintain positive customer relations and deliver an excellent customer service experience
Manage returned and defective products for VWR and other suppliers
Take initiative and ownership to collaborate with stakeholders/action owners and escalate early to resolve any roadblocks
Proven experience in calibration, servicing, and installation of instruments
Proven experience in handling customer issues
Demonstrate attention to detail and accuracy
Exhibit a “can-do” attitude and willingness to be hands-on
Show persistence and urgency in follow-ups to ensure timely execution
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd party non-solicitation policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation