Service & Receiving Supervisor - 1st shift
Electrolux Group
Kinston, North Carolina
Full-Time
Competitive
OfficeManager
Permanent
Join us to create change and have an impact in homes around the world.
At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you’ll be:
This position will be based in Kinston, NC.
All about the role:
The Service & Receiving Supervisor is responsible for leading and managing service and receiving teams in a fast-paced manufacturing environment. This role promotes a positive work culture while driving performance against key performance indicators (KPIs). The supervisor collaborates with cross-functional teams to support and sustain Electrolux’s long-term business objectives at the Kinston facility and globally.
What you’ll do:
Supervise and lead team members by planning, assigning, and directing daily work activities.
Adjust staffing and schedules to align with production demands.
Coach, mentor, and develop employees; conduct performance reviews and provide feedback.
Administer corrective actions and ensure employees receive proper training.
Enforce safety standards, including proper use of personal protective equipment (PPE).
Communicate company policies, procedures, and performance expectations clearly.
Monitor and ensure quality and output meet established standards and targets.
Analyze production schedules and forecast labor requirements.
Maintain accurate and timely production, quality, and operational records.
Coordinate workflow and activities across departments and with other supervisors.
Identify, analyze, and resolve operational issues; support team members in problem-solving.
Recommend and implement improvements to production processes, equipment, and quality outcomes.
Respond to and manage emergency situations (e.g., equipment failure, safety incidents, schedule changes).
Drive performance across key metrics including safety, quality, cost, delivery, and continuous improvement.
Ensure compliance with Environmental Management Systems (EMS) and ISO standards (9001, 14001, 50001).
Support and promote plant energy policies and sustainability initiatives.
Identify and manage Significant Energy Uses (SEUs) and track performance indicators.
Contribute to energy management objectives and execution of improvement action plans.
Qualifications:
Associate's degree required, Bachelor’s degree preferred.
Minimum 5+ years of leadership experience in high-volume, fast-paced manufacturing environments
Exceptional communication skills, with the ability to influence, coach, and collaborate cross-functionally.
Demonstrated ability to lead teams, drive accountability, and improve operational performance.
Highly organized with strong multitasking and prioritization skills in deadline-driven environments.
Working knowledge of ISO 50001 Energy Management Systems, including SEUs, energy policy, performance metrics, and operational controls.
Forklift certified; strong focus on safety compliance and operational efficiency.
Capable of obtaining EMS Green Gear Certification.
Benefits highlights:
Medical, dental, vision and life insurance.
Competitive holiday and vacation time off program.
Retirement Savings Plan (401(k)) with relevant company contribution.
Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on:
Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/
Electrolux Group Careers: https://career.electroluxgroup.com/global/en
Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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