Service Receptionist
Lithia & Driveway
Anaheim Hyundai, Anaheim, CA 92806
Full-Time
$20
OfficeAssociate
Anaheim Hyundai is seeking a Service Receptionist to join the team. You'll play an important part in supporting the service drive and maintaining our high quality customer experience. If you have exceptional customer service skills and thrive in a fast-paced, customer-focused environment, apply today!
Pay: $20-$22/HR DOE
Schedule: Full Time (Mon-Fri, 7am-4pm or 8am-5pm) *Saturday availability required occasionally*
What You'll Do
Assist advisors with greeting customers that are dropping off or picking up vehicles for service & repairs.
Answer incoming calls to the service department.
Provide customer updates via phone & text.
Send service reminders to customers via phone, text & email
Navigate traffic in the service drive during high volume times.
Move customer vehicles as needed.
Special projects as assigned.
Must be able to perform essential job functions, including being on your feet for extended periods of time and working outdoors in various weather conditions.
What You'll Bring
Strong understanding of high quality customer service.
Phone Etiquette; Required
Excellent communication skills; Required
Previous experience in a similar or related position; Preferred.
Professional personal appearance.
Computer friendly.
Acceptable driving record and a valid driver's license in your state of residence
We offer the best-in-class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Actual pay offered will be based on skills, qualifications and experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.