Service Support Admin

Effective April 1, 2026, Toyota Automated Logistics brings together Bastian Solutions, Vanderlande’s warehousing business, and viastore under one unified brand. During this transition phase, parts of our recruitment activities and communication may still be conducted via legacy company systems and email domains.

Job Posting Title:

Service Support Administrator

At a glance:

As a Service Support Administrator, you will provide essential administrative, financial, and operational support to service contract teams across Australia and New Zealand. Based within a collaborative and professional team environment, you will help ensure the smooth delivery of services across highly automated warehouse facilities while supporting contract governance, vendor management, customer administration, and employee support activities.

Your Impact:

• Maintain accurate service contract records, documentation, and approvals in line with contractual, regulatory, safety, and audit requirements.

• Support governance and compliance activities through effective record keeping and timely administrative processes.

• Coordinate vendor, OEM, and subcontractor activities, including quotations, purchase orders, invoicing, compliance management, and vendor liaison.

• Create and manage service orders while tracking actual labour and costs against approved budgets and quotations.

Coordinate technician training, licence renewals, and training schedules to support workforce capability development.

• Provide administrative support to employees, including travel arrangements, uniforms, mobile devices, laptops, vehicle coordination, and visitor logistics.

• Assist site managers with employee engagement initiatives, communications, safety campaigns, and operational support activities.

• Provide high-level support to senior leaders, manage confidential information, and assist with facilities management activities.

Contribute to process improvements, support knowledge sharing across the team, and assist junior team members as required.

• Act as a key point of contact for administrative enquiries and help maintain a safe, organised, and efficient work environment.

• Monitor unpaid invoices and proactively follow up with customers to support cash‑flow management.

What makes you a great fit?​

• Experience in procurement is desirable, ideally within a service-oriented industry.

• Proficient computer skills, including MS Office and internet-based applications.

• Strong attention to detail and accuracy in work.

• Effective time management, planning, and organisational skills, with the ability to handle multiple priorities.

• Ability to work collaboratively within a team, as well as independently when required.

• Clear and professional communication skills, both written and verbal, for engaging with team members and senior management.

• Demonstrated ability to deliver quality outcomes in a fast-paced environment.

What you can look forward to:

• Opportunity to work with industry-leading warehouse automation and intralogistics technologies.

A supportive, collaborative, and team-oriented work environment.

• Exposure to a broad range of business functions including contract administration, finance, operations, and customer support.

• Opportunities for professional development and continuous learning.

• A workplace committed to safety, inclusion, innovation, and continuous improvement.

Ready to join Toyota Automated Logistics? We look forward to hearing from you!
We look forward to your application. No cover letter is required, just send us your CV and relevant qualifications.

Your contact for questions:
Nada Vidakovic

Who we are:
At Toyota Automated Logistics, you actively shape the future of intelligent intralogistics. As part of Toyota Industries Corporation (TICO), we are a global partner for integrated warehouse automation solutions. Founded in April 2026, we bring together the strengths of Bastian Solutions, viastore, and Vanderlande’s warehousing business under one unified brand.

Together, we develop scalable automation systems, intelligent software, and end‑to‑end services across the entire lifecycle for customers around the world. Our ambition is clear: to set industry benchmarks and actively shape the future of intralogistics.

Diversity & Inclusion:
At Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. Support or adjustments during the application process are available upon request.