ServiceNow Catalog SME

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Join Kyndryl as a Data Analyst where you will unlock the power of data to drive strategic decisions and shape the future of our business. As a key member of our team, you will harness your expertise in basic statistics, business fundamentals, and communication to uncover valuable insights and transform raw data into rigorous visualizations and compelling stories.

In this role, you will have the opportunity to work closely with our customers as part of a top-notch team. You will dive deep into vast IT datasets, unraveling the mysteries hidden within, and discovering trends and patterns that will revolutionize our customers' understanding of their own landscapes. Armed with your advanced analytical skills, you will draw compelling conclusions and develop data-driven insights that will directly impact their decision-making processes.

Your role goes beyond traditional data analysis. You will be a trusted advisor, utilizing your domain expertise, critical thinking, and consulting skills to unravel complex business problems and translate them into innovative solutions. Your proficiency in cutting-edge software tools and technologies will empower you to gather, explore, and prepare data - ensuring it is primed for analysis, business intelligence, and insightful visualizations.

Collaboration will be at the heart of your work. As a Data Analyst at Kyndryl, you will collaborate closely with cross-functional teams, pooling together your collective expertise to gather, structure, organize, and clean data. Together, we will ensure the data is in its finest form, ready to deliver actionable insights.

Your unique ability to communicate and empathize with stakeholders will be invaluable. By understanding the business objectives and success criteria of each project, you will align your data analysis efforts seamlessly with our overarching goals. With your mastery of business valuation, decision-making, project scoping, and storytelling, you will transform data into meaningful narratives that drive real-world impact.

At Kyndryl, we believe that data holds immense potential, and we are committed to helping you unlock that potential. You will have access to vast repositories of data, empowering you to delve deep to determine root causes of defects and variation. By gaining a comprehensive understanding of the data and its specific purpose, you will be at the forefront of driving innovation and making a difference.

If you are ready to unleash your analytical ability, collaborate with industry experts, and shape the future of data-driven decision making, then join us as a Data Analyst at Kyndryl. Together, we will harness the power of data to redefine what is possible and create a future filled with limitless possibilities.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

Excellent problem-solving, analytical, and critical-thinking skills

Communication and presentation skills, with the ability to convey complex data insights to both technical and non-technical audiences

Ability to manage multiple projects simultaneously, while maintaining a high level of attention to detail

Preferred Skills and Experience

Degree in a quantitative discipline, such as industrial engineering, finance, or economics

Knowledge of data analysis tools and programming languages (e.g. Looker, Power BI, QuickSight, BigQuery, Azure Synapse, Python, R, or SQL)

Professional certification, e.g., ASQ Six Sigma

Cloud platform certification, e.g., AWS Certified Data Analytics - Specialty, Google Cloud Looker Business Analyst, or Microsoft Certified: Power BI Data Analyst Associate

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.