Position Summary
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Work you'll do
As a Consultant, Technical Transformation on the GPS ServiceNow team, you will be responsible for:
- Supporting ServiceNow application development for an intelligence community client using ServiceNow development best practices and platform capabilities
- Configuring and developing solutions across ServiceNow modules such as Strategic Portfolio Management, Information Technology Service Management, Customer Service Management, and Service Portal
- Collaborating with client stakeholders, information technology personnel, process subject matter specialists, and engineering and support teams to assess processes and identify automation opportunities
- Designing, implementing, testing, deploying, supporting, and operating ServiceNow Robotic Process Automation solutions in the client environment
- Serving as a process engineer, technology implementer, solution developer, and client advisor across the engagement
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our ServiceNow offering designs, implements, delivers strategies and technologies to make processes more efficient.
Qualifications
Required:
- Bachelor's degree
- Active TS/SCI security clearance with an active polygraph
- 2+ years of experience as a ServiceNow Developer or in back-end development
- 2+ years of experience with ServiceNow modules such as Strategic Portfolio Management, Information Technology Service Management, Customer Service Management, or Service Portal
- Ability to work on site 100% of the time in Chantilly, Virginia
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- Master's degree
- ServiceNow Certified System Administrator (CSA) certification
- Experience administering or managing the ServiceNow platform
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 352927
Job ID 352927
