Join our Service Planning team as a Senior Assistant I and play a key role in delivering outstanding customer experiences. You'll coordinate service operations at customer sites, optimize resources, and ensure our field teams are set up for success every time.
What will you do?
- Analyze project requirements and allocate qualified resources to match scope and customer needs
- Schedule services to ensure parts, tools, and instructions are ready for seamless on-site execution
- Maintain accurate data in CRM and business systems to support efficient job scheduling and delivery
- Track service performance and collaborate with teams to streamline processes and improve quality
What are the key skills we are looking for?
- Project Scheduling - intermediate level; coordinating timelines and resources to meet customer delivery commitments
- Safety Management - intermediate level; ensuring compliance with safety requirements across service operations
- Adaptability - developing level; adjusting plans quickly when priorities or site conditions change
- Communication - developing level; sharing updates clearly with field teams and internal stakeholders
- Customer Relationship Management - developing level; maintaining accurate customer data to support service delivery
- Resource Allocation - developing level; matching workforce skills to project requirements efficiently
- Collaboration - developing level; working across teams to ensure timely and coordinated service execution
- Documentation - developing level; recording service details to maintain quality and compliance standards
What qualifications will make you successful?
- Strong organizational skills with attention to detail and follow-through
- Proactive problem-solving mindset when facing operational challenges
- Comfortable working independently while knowing when to escalate
- Customer-focused approach that prioritizes satisfaction and delivery excellence
What's in it for me?
- Direct impact on customer satisfaction and operational efficiency
- Collaborative environment where your coordination skills drive team success
- Opportunities to develop expertise in service operations and resource management
- Supportive team that values your contributions and invests in your growth
Bring your organizational talent to a team that's ready to welcome you - apply now!
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: life and disability insurances, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation , and initiatives that support youth education.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
