When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by a deep conviction in what we do.
Each of us contributes to the development of therapies benefiting patients. We work with empathy and commitment to making a difference.
The Site Care Partner is a crucial liaison for investigative sites during a study's lifecycle, responsible for site start-up, activation, relationship management, recruitment, and quality assurance.
Key Accountabilities:
Site start-up and activation
- Deploy client site strategies by qualifying and activating sites.
- Support site selection activities and provide qualification input.
- Collaborate with stakeholders on protocol feasibility and medical practices.
- Conduct study start-up activities including Site Qualification, training, and Site Initiation Visit.
- Ensure site readiness for First Subject First Visit (FSFV).
- Build and maintain relationships with site organizations and strategic partners.
- Resolve escalated site issues and support investigational product supply management.
- Plan and deliver site recruitment in coordination with CRAs.
- Partner with regulatory authorities and study start-up teams for site activation.
Intelligence gathering
- Provide input on site recommendations based on regional knowledge and site performance.
- Support import/export process definitions for investigational products and supplies.
Study conduct and close-out
- Review Site Reports and ensure quality monitoring.
- Support CRAs in maintaining investigator relationships and escalate concerns.
Compliance with Parexel standards
- Complete all required training, timesheets, and expense reports.
- Maintain updated CV and comply with Parexel, ICH-GCP, and regulatory requirements.
Skills:
- Good Clinical Practice/ICH Guidelines knowledge.
- Strong computer, communication, presentation, and interpersonal skills.
- Ability to manage travel and build relationships across functions.
- Adaptability to changing technologies and processes.
- Problem-solving skills and effective communication with stakeholders.
Knowledge and Experience:
- Experience in site management and as a CRA in Oncology.
- Experience in start-up, conduct, and close-out activities.
- Knowledge of quality and regulatory requirements.
Education:
- Bachelor's degree or RN in related field with approximately 5 years experience.
- Proficiency in English required; local language preferred.
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