SMB Account Manager, Uber Eats, Poland

About the Role

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. As an Account Manager for our SMB (Small and Medium Business) restaurant partners in Poland, you won't just be a point of contact-you'll be a strategic growth partner in a market that moves with relentless speed.

This role is about more than just maintaining accounts; it's about ownership and grit. You will be responsible for the success of our highest-value partners, requiring you to stay calm under pressure and make smart decisions with imperfect information. The work is messy, the stakes for our partners are high, and the pace is fast. You will need to balance operational precision with aggressive revenue growth, often navigating competing priorities across different teams. If you are a resourceful problem-solver who is energized by the challenge of building long-term partnerships in a fast-changing environment, this is where you'll grow.

What You'll Do

Build and scale long-term partnerships with Poland's SMB merchants, moving beyond transactional support to become a trusted advisor for their business.

Navigate ambiguity and internal complexity to unlock value for both our partners and Uber, ensuring they thrive on our platform.

Identify and execute growth opportunities by upselling marketing solutions (Ads, promotions) that align with the specific needs of your restaurant partners.

Own your portfolio end-to-end, monitoring merchant KPIs and conducting business reviews to provide >accommodations@uber.com

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