Salesforce is seeking a motivated and experienced Account Executive to drive the growth of Employee Service solutions, encompassing HR Service and IT Service capabilities. This role involves selling Salesforce's unified, AI-powered platform that enhances employee and IT team experiences through self-service portals and service management tools.
Your Role
Formulate and execute scalable sales strategies targeting existing Salesforce customers and new prospects within a designated vertical to improve employee experience, HR efficiency, and IT service delivery.
Your Responsibilities
- Prospect, generate pipeline, and attain revenue targets.
- Navigate medium to long sales cycles for strategic, high-value deals.
- Ensure customer satisfaction for early adopters and expansion customers.
- Develop strong internal and customer relationships to create win-win opportunities.
- Communicate value of HR Service and IT Service/ITSM capabilities effectively.
- Drive revenue growth by closing new business and expanding existing accounts.
- Develop and execute sales campaigns focusing on employee service transformation.
- Generate and qualify leads, manage pipeline, and assist core Account Executives in closing deals.
- Engage stakeholders across HR, IT, and operations to develop tailored solutions.
- Maintain accurate sales forecasting and CRM updates.
- Collaborate with solution engineers, marketing, and customer success teams for seamless client experience.
Your Qualifications
- 6+ years of quota-carrying enterprise software or technology sales experience, preferably in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM.
- Proven solution selling and value-based selling skills.
- Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
- Familiarity with HR tech, employee experience platforms, and HCM systems like Workday is a plus.
- Bachelor's degree strongly preferred.
Key Attributes
- Strong consultative selling skills with a history of exceeding sales goals.
- Ability to navigate complex, multi-stakeholder sales processes.
- Competitive, resourceful, and problem-solving mindset.
- Business acumen to articulate ROI across HR, IT, and operational use cases.
- Skilled in objection handling, negotiation, and closing high-value deals.
- Collaborative and trusted advisor mindset.
- Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee service solutions.
Salary ranges for this role vary by location, with New York, California, and Illinois offering $85,300 to $177,450 as a base salary range.
