Software Architect Sr (GenAI Solutions Architect)

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Architect Sr within PNC's Enterprise Technology (Automation & Platform) organization, you will be based in Dallas, TX or Pittsburgh, PA.

Role Overview
The GenAI Solutions Architect is responsible for defining and delivering enterprise-scale AI and automation architecture, with a focus on Document AI and Generative AI (GenAI) capabilities supporting Banking and Lending platforms.
This role partners with business, product, and engineering teams to design scalable, secure, and compliant solutions, while ensuring alignment with enterprise architecture standards and successful end-to-end delivery.
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Primary Responsibilities
Architecture & Strategy
• Define and own end-to-end architecture for GenAI and Document AI solutions
• Design LLM-based architectures, including RAG pipelines and AI orchestration frameworks
• Establish architecture standards, design patterns, and governance models
• Ensure alignment with enterprise architecture, security, and risk frameworks

Delivery & Execution
• Drive end-to-end solution delivery from ideation through production deployment
• Provide architectural oversight to ensure quality, scalability, and timely delivery
• Support estimation, sizing (T-shirt sizing), and roadmap planning
• Identify and mitigate technical risks, dependencies, and delivery challenges
• Ensure adherence to DevSecOps, CI/CD, and operational readiness practices

Platform & Engineering Enablement
• Architect cloud-native solutions using Kubernetes/OpenShift and microservices
• Design intelligent document processing (IDP) solutions (classification, extraction, validation, summarization)
• Evaluate and integrate GenAI, automation, and emerging technology platforms
• Provide guidance and mentorship to engineering teams and technical leads

Governance & Compliance
• Ensure solutions meet regulatory, security, and data privacy requirements
• Define and enforce AI governance, model lifecycle, and responsible AI practices
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Required Qualifications
Experience
• 10+ years of experience in software engineering and/or architecture
• Proven experience designing and delivering enterprise AI/GenAI solutions
• Experience working in Banking, Lending, or regulated financial environments

GenAI & AI Architecture
• Strong expertise in LLMs, RAG architectures, and enterprise AI integration
• Experience with prompt engineering, orchestration frameworks, and AI lifecycle management
Technology Stack
• Expert-level Python (FastAPI, Django or similar frameworks)
• Experience with Kubernetes/OpenShift (OCP) and cloud-native architecture
• Strong understanding of APIs, microservices, and event-driven architecture
• Experience with CI/CD pipelines and DevSecOps practices
Document AI & Data
• Experience designing document-centric AI solutions (OCR, NLP, IDP)
• Strong knowledge of relational databases and data modeling
Security & Compliance
• Experience with enterprise security controls, secrets management, and compliance frameworks
• Understanding of AI risk, model governance, and data privacy standards
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Preferred Qualifications
• Experience with vector databases, embeddings, and semantic search
• Exposure to Azure OpenAI or cloud-based AI platforms
• Knowledge of Java microservices (Spring Boot) and integration patterns
• Familiarity with NoSQL databases and search platforms (Elastic/OpenSearch)
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Leadership & Competencies
• Ability to influence architecture decisions and drive execution outcomes
• Strong communication skills to translate technical solutions into business value
• Experience working with distributed/onshore-offshore teams
• Demonstrated ownership, accountability, and delivery focus
• Ability to balance strategic architecture with hands-on execution

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads in the overall design of cross-functional, multi-platform, and Web-based application systems; oversees all application system processes.
• Develops application architecture and blueprints aimed at reflecting enterprise business logic.
• Defines application components, platforms, interfaces, and development tools. Directs mapping activities on specific technology platforms.
• Provides technical guidance to application development teams. Consults on integration and conversion activities.
• Conducts reviews, and analyses organizational needs and goals to develop and implement applications.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Java Full Stack Development, Machine Learning (ML), Risk Assessments, Technical Knowledge

Competencies
Analytical Thinking, Application Development Tools, Industry Knowledge, IT Architecture, Platform Architecture, Products and Services, Service Oriented Architecture Technologies, Software Process Improvement (SPI)

Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.