Software Asset Manager

About theRole:

TheSoftware Asset Manageris ultimately accountablefor the management of software assetsthroughout their lifecycle, to ensure compliance, reduce costs, and optimize usage.

This role will leverage the Software Asset Management product on the ServiceNow platform.

This rolewill work in a partnershipwithproduct specific software managers, as well as procurement, torefine and enhance software asset management processes, procedures, and governance.

Position Location: Chicago, IL (Hybrid – 4 days onsite per week)

Job Responsibilities:

• Provide input and strategic guidance onthe global process and governance ofsoftware asset managementat Morningstar.
• Collaborate with procurement, security, and IT to develop scalable procedures and policies.
• Setup,configure,andmaintain application,entitlement, and subscriptiondata within ServiceNow’s Software Asset Management Professional productto maintain trustworthy and accurate data for each in-scope software title.
• Routinely review metrics and reporting to identify opportunities for improvement and cost savings.
• Work with stakeholders to remediateany identified data inaccuracies or incompleteness to improve trustworthiness and accuracy of data.
• Oversee the lifecycle of software assets, from acquisition, deployment, reclamation and/or retirement.
• Provide supportand recommendationstosoftwarepurchasing teamswith licensing option evaluations.
• Provide support in software vendor contract negotiations.
• Ensure software licensing compliance and maintain documentation for audits.
• Support audits, compliance reviews, and data reporting related to ITassetand vendor management.
• Provide training and guidance to other IT staff on Software Asset Management best practices and ServiceNow SAM usage.

Qualifications:

• 3-6 years of experienceina softwareasset management role
• Previous experience working in the ServiceNow platform; ideally with the Software Asset Management product
• Experience with reviewing and interpreting software license contracts and understanding of licensing terms
• Ability to analyze dataand understand / document how the data impacts the business
• Strong interpersonal skills to collaborate and communicate with internal stakeholders and external vendors