Spa Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Opened in 2008, Four Seasons Hotel Macao has become a coveted destination for both business and leisure travelers who seek exceptional and personalized services. Its numerous awards and satisfied customers attest to its excellence. In October 2020, Four Seasons Hotel Macao introduced The Grand Suites, an all-suite tower that took the concept of luxury and bespoke services to new heights. With the addition of 289 suites, the Hotel's room count increased to a combined total of 649 keys, making it the largest property within the Four Seasons group. Situated at the heart of the Cotai Strip, the hotel provides an elegant oasis with elite entertainment, high-end shopping, world-class dining, and the indulgent pampering that defines Four Seasons.

About the role:
The Spa Supervisor is responsible for providing professional massage and / or facial for any guests according to product house and Four Seasons standards. Conduct training for all Spa Therapists and to train Spa Concierge in all treatments and retail items.

What you will do:

• The ability to provide professional massage for guests including body and facial treatments

• Conduct training and work closely with all Spa Therapist and Spa Concierge to train and control professional product usage

• Keep professional inventory count and immediately report items which need to be re-ordered

• Check treatment rooms for cleanliness and maintenance and report negative findings for rectification

What you bring:

• A minimum of a High School or equivalent education.

• Conversational skills of English and Cantonese/Mandarin languages.

• Pleasant and caring attitude toward the guest

• Licensed massage therapist, holistic health practitioner

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Employee Discount for stays at any Four Seasons worldwide

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

Schedule & Hours:

• 48 Hour weekly

• Work on shift