Special Accounts Manager

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

This is a remote position. The candidate must reside in/near the Ohio/Cleveland area.

PRIMARY RESPONSIBILITIES FOR THE SPECIAL ACCOUNTS MANAGER

• Manages an existing sustained customer base with a minimum sustained territory size of $30 million up to $75 million.

• Territory will include strategic and platinum accounts.

• Generates a minimum of 5% new profitable sales each fiscal year.

• Spends up to 25% of time focusing on growth through new & existing customers via new and existing products.

• Manages time and territory in conjunction with manager on a monthly basis.

• Perform all other duties and special projects as assigned.

REQUIRED FOR THE SPECIAL ACCOUNTS MANAGER

• Four-year college degree in Business or related discipline required.

• 8-10+ years of sales/relationship management experience.

• Proficient knowledge of markets and pricing practices/policies.

• Ability to be flexible and organized when faced with frequently changing priorities.

• Excellent interpersonal and verbal communications skills. Strong quantitative and data-driven decision-making skills.

• Proven ability to resolve conflicts and arrive at good business decisions.

PREFERRED FOR THE SR. SPECIAL ACCOUNTS MANAGER

• Customer service orientation.

• Experience with effectively managing projects or teams. Forecast and plans resource requirements for projects.

• experience interpreting internal / external business issues with the ability to recommend best practices.

• experience monitoring and controlling cost for own work and may need to manage costs/budgets for large projects/areas.

• Enhanced knowledge of product offerings, product functionality, and alloy applications.

• Enhanced knowledge of markets and pricing practices/policies.

• Strong goal and results orientation; high energy.

• Ability to organize and prioritize tasks.

• Strong quantitative and data-driven decision-making skills.

• Ability to utilize knowledge of systems and processes to optimize workflow.

• Well-developed problem-solving skills.

• Effectiveness with multiple information systems, both mainframe and PC-based. Excellent interpersonal and verbal communications skills; demonstrates candor and an openness to viewpoints of others.

• Proven ability to resolve conflicts and arrive at good business decisions.

• Willingness to offer a dissenting viewpoint during group decision making.

• Professional business writing skills.