Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Description
Job description
Overview
We are looking for a professional to join the Data Ingestion team as Manager - Data Ingestion & Data Quality. The role will be responsible for managing end-to-end bureau data ingestion processes, driving data quality improvements, reducing ingestion failures and rejections, and ensuring seamless coordination with internal and external stakeholders.
The individual will work closely with member institutions, Product, Technology, Operations, Quality, and Support teams to ensure timely and accurate ingestion of credit data across bureaus while driving process improvements, automation initiatives, and operational governance.
Key Responsibilities
- Data Ingestion & Operations
Manage end-to-end ingestion of bureau data across Consumer, Commercial, and MFI bureaus.
Ensure processing and successful loading of member submissions within defined TATs and regulatory timelines.
Monitor ingestion pipelines, file movement, and processing status across various systems and environments.
Track and resolve file-level, segment-level, and record-level ingestion failures.
Coordinate with internal operational teams to ensure smooth execution of daily ingestion activities.
Analyze data quality issues, validation failures, and rejection trends across bureau submissions.
Drive data cleanup initiatives and improve overall bureau data hygiene.
Identify recurring data discrepancies and work with members for corrective actions.
Monitor duplicate records, invalid mappings, demographic inconsistencies, DPD anomalies, and other reporting discrepancies.
Review and enhance validation logic, rejection handling, and data acceptance controls.
- Member & Stakeholder Coordination
Engage with member institutions to address ingestion failures, rejection reasons, and reporting discrepancies.
Act as a point of contact for member escalations related to data ingestion and data quality.
Conduct member connects, operational reviews, and data quality discussions.
Coordinate with Product, Technology, Infrastructure, Quality, and Support teams for issue resolution and system enhancements.
Work with internal stakeholders for implementation of regulatory and business-driven changes
- Regulatory & Governance Support
Support implementation of RBI and regulatory reporting requirements across bureaus.
Ensure adherence to UCRF and bureau reporting standards.
Support audit, compliance, and regulatory observations related to data ingestion and data quality processes.
Participate in industry-wide data quality and validation initiatives.
- Automation & Process Improvement
Identify opportunities for process automation and STP improvement.
Drive operational efficiency initiatives aimed at reducing manual intervention and improving TAT compliance.
Support implementation of enhanced monitoring, reconciliation, and reporting mechanisms.
Participate in system enhancement discussions and BRD preparation for operational improvements.
Contribute towards improving ingestion scalability, operational stability, and rejection reduction initiatives.
- Desired Skills & Competencies.
Experience with data quality management and operational governance.
Experience handling large-scale data operations and stakeholder management.
Coordinate across multiple teams and manage critical operational escalations.
Understanding of database concepts, file-based processing, and validation frameworks.
Knowledge of credit bureau operations, UCRF formats, and financial services domain will be preferred.
Work in high-volume, time-sensitive operational environments.
- Important Focus Areas of the Role
Data quality improvement
Bureau data cleanup initiatives
Reduction in ingestion failures and rejections
Stakeholder coordination and issue resolution
Member engagement and operational governance
TAT adherence and operational efficiency
Automation and process optimization
Regulatory compliance support
QualificationsSkills & Qualifications
- Bachelor's degree in Engineering, Computer Science, Information Technology, Data Science, Statistics, Commerce, Finance, or related disciplines.
- MBA or equivalent postgraduate qualification would be an added advantage.
- Experience in Data Ingestion, Data Quality, Operations, Banking Operations, Credit Bureau Operations, or Financial Services domain.
- Exposure to SQL, data analysis, reconciliation, and operational reporting.Prior experience in handling external client/member coordination and operational governance is preferred.
Additional InformationAdditional information
- Great compensation package and discretionary bonus plan
- Core benefits include pension, health Insurance and term life Insurance, Sharesave scheme and more!
- 25 days annual leave with 13 bank holidays and 3 volunteering days. You can also purchase additional annual leave.
- You will report to Head- Data Operations & Acquisition.
- Role Location: Mumbai
- Experian is an equal opportunities employer
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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