Sr. AI Ecosystem and Marketplace Manager
Dialpad
Austin, US
Contract
Competitive
RemoteManager
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
Were now leading the shift to Agentic AI: intelligent agents that dont just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, AI isnt just a feature; its how our teams do their best work every day. We put powerful AI tools in every employees hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And weve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
You are a thought leader who loves to connect ideas to opportunity. You have a proven growth mindset that relentlessly pursues new and creative ways to bring ISV partnerships to life. You are a natural connector and relationship builder, capable of leading complex, matrixed organizations towards a common goal, a journey to build extraordinary partnerships. You are a skilled communicator who has a proven track record of creating pipeline and revenues through new and existing Partnerships.
Youll be joining a team that leads our most strategic ISV partnerships and global marketplace monetization efforts. You will identify, craft, and manage ISV deals involving the highest level of decision makers across our ISV partners. You will be tasked to develop insight into strategic opportunities and competitive challenges for the leadership team, you will structure deals and drive senior-level decision making. You will need to establish deep relationships across our ISV partners. In addition, you will collaborate with virtual teams to originate and implement partnerships and ecosystem strategy.
The Sr. AI Ecosystem and Marketplace Manager reports to the AVP of AI Ecosystem & Marketplace, and is responsible for identifying, building, and managing key ISV partnerships that expand our market reach, enhance Dialpads product offerings and accelerate revenues through ISV resell. Your extended team includes leaders from key functions like strategy, product, sales, marketing and customer success.
Skills youll bring
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Dont meet every single requirement? If youre excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesnt meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.