Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Invoice Operations Analyst supports global invoice processing by ensuring automated workflows function effectively, invoices are processed timely, and controls are consistently followed across business units. This role monitors workflow performance, resolves exceptions, and drives process improvements to enhance efficiency and accuracy. In addition, the Analyst leads the paperless initiative for utility suppliers, oversees reconciliation and performance of the Auto Pay process, and collaborates with internal teams and external suppliers to ensure compliance.
Job Description
Responsibilities:
- Conducting in-depth analysis and reconciliation of accounts payable transactions to ensure accuracy and completeness
- Generating scheduled and ad-hoc reports related to accounts payable activities and participating in special projects
- Processing remittance information from payments received, including checks, drafts, and wire transfers
- Researching and resolving escalated inquiries regarding account status from both internal and external customers
- Identifying errors and omissions in transaction postings and taking corrective action to rectify any discrepancies
- Providing guidance and support to less experienced colleagues within the accounts payable domain
- Collaborating with cross-functional teams to improve accounts payable processes and systems
- Ensuring compliance with internal controls, policies, and regulatory requirements related to accounts payable
- Support offshore resources to ensure accurate and timely invoice entry across multiple Business Units.
- Monitor invoice workflow queues and resolve processing exceptions to maintain SLA adherence
- Manage utility invoice operations, including onboarding suppliers to automated processing methods and maintaining account accuracy
- Conduct daily review of incoming mail to identify opportunities to advance the paperless initiative
- Oversee reconciliation and performance monitoring of the Auto Pay process
- Review and drive process improvements for duplicate invoice detection and prevention
- Partner with internal stakeholders and suppliers to address issues and improve end-to-end invoice processing efficiency
- Generate and analyze reports to identify trends, risks, and opportunities for process improvement
- Partner with cross-functional teams to support enhancements and operational alignment
- Assist in the design, testing, and rollout of virtual card solutions, including vendor
- Identify process improvement opportunities driving the continuous improvement of our business systems to support initiatives.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Accounts Payable Process, Invoice Processing, Process Improvements
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
