Sr. Analyst - Toyota Guest Experience

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, TN, (job flexibility benefits) (also known as I-140 or Adjustment of Status portability), etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we're looking for

Toyota's eCommerce Sales Department is looking for a self-starting and highly-
motivated eCommerce Program Senior Analyst.
The primary responsibility of this role is to increase Toyota dealer participation in our ecommerce program and assist program enrolled dealers with growing their ecommerce sales of Toyota OE parts and accessories.

This individual will work closely with our Toyota Sales Regions, Private Distributors, OneTech, Digital Innovations, Marketing Analytics and both internal and external marketing teams and agencies.

What you'll be doing

• This role is a guiding force in growing Toyota parts and accessory e-commerce
sales for the appropriate Toyota share of the billion-dollar parts and accessory
online market
• Responsible for the management of Regional, PD and Dealer relationships, as it
pertains to new dealer onboarding and overall growth of Toyota Parts Center
Online (TPCO) e-commerce program
• Serve as lead for creating and delivering all necessary Regional/Dealer training
and communications to support field awareness and sales growth
• Collaborating with Digital Innovation Product Owners to develop and rollout
strategies for program and site enhancements, along with A/B testing
• Own business relationships with applicable business partners and vendors to
maintain desired support levels
• Develop and execute online promotions at the national, regional, and dealer
levels
• Co-manage Tier 3 SEM program

What you bring

• BS/BA in Business, Marketing, eCommerce or related field or equivalent work-related experience

• Experience in and knowledge of agile work framework
• 2+ years of eCommerce or Digital Retailing experience

• Proficient in MS Office Suite Programs (Word, Excel, PowerPoint, Outlook)
• Prior experience showing strong written and verbal communication skills, with the ability to build relationships and negotiate effectively
• Prior experience understanding business drivers and developing goals and strategies accordingly
• Prior experience managing multiple projects simultaneously
• Ability to clearly communicate and present strategy and operations to all levels of the organization and external stakeholders
• Availability to travel up to 20% of the time (including overnight travel)

Added bonus if you have

• Experience in Fixed Operations, specifically in parts and accessories sales
• Toyota regional field experience

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools, and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.