About the Role
We are seeking a Senior IAM Operations Engineer to enhance security, streamline identity lifecycle management, and improve access governance. This role will also focus modernization of Operations by leveraging AI/ML-based toolings to optimize identity analytics, support identity threat detection, and patternize recurring end-user issues by building durable operational toolings. The ideal candidate will have strong experience in IAM Operations, security automation, and AI-powered identity intelligence while ensuring compliance with security policies and industry regulations to ensure high operational SLAs are met for Uber global workforce
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
Operate, monitor, and optimize IAM platforms supporting Uber's global workforce, including Okta, SailPoint IIQ, CyberArk, Active Directory, Azure AD, AWS IAM, Google Cloud IAM, and Oracle Cloud IAM.
Manage core IAM services such as SSO, MFA, PAM, user lifecycle management, access provisioning, de-provisioning, role management, and access reviews.
Troubleshoot complex IAM issues, improve operational SLAs, and reduce recurring end-user problems through durable tooling and process improvements.
Build and enhance IAM automation using Python, PowerShell, Bash, Java, REST APIs, Terraform, and workflow integrations.
Use analytics, automation, and AI/ML-based capabilities to improve identity insights, detect anomalies, support risk-based access decisions, and reduce manual effort.
Partner with Security, IT, Engineering, and Compliance teams to align IAM operations with business, security, and regulatory requirements.
Support IAM compliance activities, including audit evidence, control testing, access governance, and remediation for frameworks such as SOX, GDPR, HIPAA, PCI-DSS, NIST, and ISO 27001.
Lead IAM modernization projects and mentor junior engineers to strengthen operational excellence and identity security. ---- Basic Qualifications ----
Bachelor's degree in Cybersecurity, Computer Science, Information Systems, a related technical field, or equivalent practical experience.
6+ years of experience in IAM operations, security administration, identity governance, or security automation.
Hands-on experience with IAM platforms such as Okta, SailPoint, CyberArk, Microsoft Azure AD, AWS IAM, Google Cloud IAM, or Oracle Cloud IAM.
Strong experience supporting SSO, MFA, PAM, lifecycle management, directory services, and access governance processes.
Experience building automation using Python, PowerShell, Bash, Java, REST APIs, Terraform, or similar technologies.
Strong understanding of authentication and authorization protocols such as SAML, OAuth, OIDC, LDAP, Kerberos, and RADIUS.
Experience troubleshooting complex IAM issues in large-scale enterprise environments.
Familiarity with security, audit, and compliance frameworks such as SOX, GDPR, HIPAA, PCI-DSS, NIST, and ISO 27001.
Strong analytical, problem-solving, communication, and documentation skills.
---- Preferred Qualifications ----
- Experience with AI/ML-driven IAM analytics, user behavior analytics, identity threat detection, or risk-based authentication.
- Experience with SIEM, SOAR, RPA, and security automation platforms.
- Experience building dashboards and reporting for IAM operations, access governance, SLA tracking, and risk insights.
- Experience designing or operating cloud IAM controls across AWS, Azure, Google Cloud, and Oracle Cloud.
- Experience improving IAM operational processes through automation, tooling, metrics, and service ownership.
- Ability to mentor engineers, influence cross-functional partners, and drive projects from ambiguity to execution.
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For Sunnyvale, CA-based roles: The base salary range for this role is USD $180,000 per year - USD $200,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
