Sr. Associate, Promotion/Advertising Regulatory Affairs Operations

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

Alcon is looking to hire a Sr. Associate, Promotion/Advertising Regulatory Affairs Operations team member. This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly. The Sr. Associate, Promotion/Advertising Regulatory Affairs (Life Sciences) (Professional Path), is primarily responsible for interpreting regulations related to products and processes, handling compliance complaints, and ensuring adherence to statutes. You will develop programs to boost compliance awareness, audit policies, and review promotional materials.

This role is on-site in our Fort Worth, Texas location and a typical day would include:

• Lead the development, maintenance, and continuous improvement of SOPs, process documentation, and workflows across MAP and Claims
• Drive process updates to enhance efficiency, consistency, and compliance
• Identify operational gaps and implement solutions to improve end-to-end reliability
• Oversee and streamline MAP-related communications across stakeholders
• Ensure alignment, clarity, and timely updates within cross-functional teams
• Act as a central point for operational communication and issue tracking
• Manage CRC (Claims Review Committee) escalations, ensuring timely resolution of issues
• Identify root causes of recurring challenges and implement corrective actions
• Partner with stakeholders to reduce friction and improve review cycle outcomes
• Own and maintain Ad Promo Playbooks to ensure they are current, clear, and actionable
• Standardize best practices and ensure consistent application across teams
• Drive adoption and ongoing refinement of playbook guidance
• Identify and remove operational bottlenecks to accelerate promotional material development and approval timelines
• Partner with cross-functional teams to improve planning and execution for launches
• Support initiatives that enhance claims quality and reduce rework

What You’ll Bring to Alcon:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs).
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

Preferred Qualifications:

• Proven ability to manage SOPs, process improvements, and cross-functional initiatives
• Excellent stakeholder management and communication skills
• Problem-solving mindset with a focus on continuous improvement

How You Can Thrive at Alcon:

• See your career like never before with focused growth and development opportunities
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off and much more.
• Travel - up to 10%

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.