Sr. Commercial Lead (m/w/d), Account Management, Uber Eats

About the Role

Restaurant Partners are the heart of Uber Eats-enabling us to deliver an unbeatable selection to customers while fueling our platform's rapid growth. As the Sr. Commercial Lead (m/w/d) for SMB Account Management in Germany, you'll act as a regional business owner, driving strategic growth, customer success, and operational excellence for our largest restaurant segment.

In this Berlin-based leadership role, you will lead a team of Account Managers and own the growth, satisfaction, and retention of SMB Restaurant Partners across your region. Your work will have a measurable impact on partner success, customer delight, and Uber Eats' market expansion.

What You'll Do

- Lead & Develop Talent: Build and inspire a high-performing team of Account Managers, focusing on hiring, coaching, and retaining top talent to drive partner success.

- Accelerate Growth: Shape and execute the SMB strategy in your region-leveraging data, tools, and cross-functional support to drive restaurant partner growth, product adoption, and revenue uplift.

- Enhance Customer Experience: Ensure restaurant partners deliver exceptional service to end customers, through operational excellence and effective adoption of Uber's tools and best practices.

- Drive Commercial Performance: Set clear targets and use rel="nofollow" target="_blank">Learn more about our benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.