Sr. Commercial Lending Operations Specialist

Axos Bank

Target Range:

$70,304.00/Yr. - $90,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 12.5%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

We are seeking a highly organized, detail‑oriented Commercial Lending Processor to support three key business units — PREF (Principal Real Estate Finance), CRESL (Commercial Real Estate & Specialty Lending), and RELF (Real Estate Lending Finance). This role manages critical operational workflows across due diligence, collateral collection, third‑party ordering, and closing support. The ideal candidate is dependable, adaptable, and confident navigating multiple loan programs with varying requirements.

Responsibilities:

• Download, organize, and maintain all due diligence materials across PREF, CRESL, and RELF pipelines
• Review incoming documents for completeness, accuracy, and consistency (addresses, insurance details, borrower/guarantor information, Axos forms, etc.)
• Upload and maintain collateral documents (appraisals, insurance, flood certs, Phase I, surveys, etc.) in Salesforce/nCino
• Order required third‑party reports and compliance items for all three business units (appraisals, environmental, flood certs, GC evaluation, OFAC/BSA, insurance reviews, etc.)
• Track outstanding reports, follow up with vendors, and resolve issues (false OFAC hits, missing entity documents, foreign guarantor triggers, etc.)
• Support account management activities by ensuring files are organized, labeled correctly, and ready for underwriting or closing review
• Prepare funding and closing deliverables, including boarding packages, checklists, and required uploads
• Handle invoice collection, payment coordination, and assist with post‑close escrow reconciliation
• Assist with compiling Asset Pledge Memos by collecting appraiser conclusions, rent rolls, and reviewer notes
• Conduct OFAC/TIN/Google checks on borrowers, guarantors, and pledge entities
• Assist with collecting documents for loan modifications, portfolio reviews, collateral audits, or quality control checks
• Support process improvements, workflow updates, and standardization across the three business units

Qualifications:

• Bachelor's degree preferred
• Minimum of 3 years' relevant experience
• High attention to detail with strong organizational and multitasking skills.
• Ability to interpret and manage a large volume of documents across multiple property types and loan structures.
• Prior construction lending, CRE, loan processing, or operations experience highly preferred
• Strong communication skills and the ability to work across multiple teams with different workflows
• Familiarity with Salesforce/nCino or similar systems is a plus
• Ability to adapt to changing priorities and business needs

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.