If you are ready to lead the way in technology innovation at JPMorganChase, we've got an exciting opportunity for a technology leader like you to make a real difference in the industry.
As a Senior Director of Architecture at JPMorganChase within Connected Commerce Technology you lead across multiple areas, manage the activities of multiple departments, and collaborate across both business and technical domains in the Architecture function to execute critical initiatives of the function. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
- Define target state architectures, reference implementations, and modernization plans
- Lead architecture for core capabilities such as: sign-in, MFA, step-up auth, device binding, session management, identity proofing, account recovery, credential lifecycle, and fraud signals/decisioning.
- Design secure APIs and event-driven patterns enabling reusable trust services across channels (web, mobile, call center, partners).
- Embed security controls into designs: least privilege, strong cryptography, secrets management, key rotation, secure enclaves/HSM integration where needed.
- Ensure compliance with privacy and data minimization principles; define data classification, retention, and access patterns.
- Drive non-functional requirements: availability, performance, latency budgets, disaster recovery, and operational readiness.
- Architect risk engines and policy frameworks that support adaptive authentication (step-up) and real-time fraud controls.
- Enable explainable decisioning, model governance hooks, and experimentation (A/B, canary) without compromising controls.
- Leverage AI & ML to better protect customers and reduce fraud losses
- Define identity models (customer, account, device, session), correlation strategies, and identity graph patterns.
- Ensure interoperability with standards and integrations (e.g., OIDC/OAuth2/SAML/FIDO2/WebAuthn) and external identity providers/partners.
Required qualifications, capabilities, and skills
- Formal training or certification on Architecture concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
- Proven experience architecting authentication, identity and access management, or fraud/risk systems in secure, regulated, or high-availability environments.
- Knowledge of authentication and authorization patterns and protocols such as OAuth2, OIDC, SAML, and token/session management.
- Experience with modern authentication methods, including FIDO2, WebAuthn, multi-factor authentication, and device intelligence.
- Understanding of distributed systems, including microservices, service mesh concepts, event streaming, idempotency, and consistency.
- Experience in data architecture for security domains, including feature stores, signals pipelines, real-time decisioning, and logging/auditing.
- Strong leadership and stakeholder management skills.
- Demonstrated ability to drive transformation and lead cross-functional teams.
Preferred qualifications, capabilities, and skills
- Experience working at code level
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
