Sr Insurance Administration Analyst I

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Sr Insurance Administration Analyst I to join our Portfolio Operations team in Newport Beach, CA.

The Sr Insurance Administration Analyst is responsible for supporting the administration and compliance monitoring of property and casualty insurance coverage for Pacific Life’s commercial real estate loan portfolio. This role helps ensure required insurance coverage is in place, properly documented, and aligned with loan requirements. In addition, the role supports loan set up and ongoing maintenance within our mortgage loan servicing system (“MLSS”).

As a Sr Insurance Administration Analyst, you will play an important role in Pacific Life’s long-term success by administering, analyzing, and monitoring real property insurance coverage and supporting accurate system set up for our mortgage loan portfolio. This position is part of the Investment division and sits within a collaborative team of commercial real estate loan servicing and insurance administration professionals.

How you will make an impact:

• Review insurance coverage against loan document requirements, identify deficiencies, and coordinate follow-up with appropriate parties to help mitigate risk exposure to Pacific Life.
• Administer insurance-related casualty claims, including tracking, documentation, and coordination with internal and external stakeholders.
• Provide technical, research, and application support for MLSS-related projects, enhancements, and process improvements.
• Review and process invoices related to insurance renewals and related portfolio administration activities.
• Support reporting, audit, compliance, and control requirements related to insurance administration and loan servicing activities.
• Interpret loan documents and complete new loan set up and transaction updates in MLSS in accordance with established procedures and deadlines.

The experience you will bring:

• Bachelor’s degree, preferably with a concentration in business, finance, real estate, or a related field.
• 2-3 years of experience in mortgage banking, commercial loan servicing, asset or property management, property insurance administration, or a related field.
• Working knowledge of commercial real estate loan documents, loan servicing concepts, and/or property insurance requirements.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities accurately and efficiently.
• High attention to detail and the ability to work effectively under deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, including a strong customer-service mindset and ability to collaborate with internal and external partners.
• Proficiency with Microsoft Word, Excel, SharePoint, and Outlook, along with the ability to quickly learn new systems and software applications.

You can be who you are.

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

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Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$84,870.00 - $103,730.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.