Sr. Manager, Quality Assurance

Sr. Manager, Quality Assurance

Are you looking for a place where you can bring your experience in establishing and enforcing standardized QA tools, frameworks, processes, and metrics while ensuring consistency, scalability, and transparency across the enterprise technology portfolio?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Sr. Manager, Quality Assurance on the PMO team, a typical day for you will include:

• Define and enforce enterprise QA standards, policies, and quality gates, ensuring all releases meet established thresholds before production approval.
• Oversee and standardize QA tools, frameworks, and automation strategies to drive consistency, efficiency, and scalability across teams and vendors.
• Lead end-to-end testing efforts, validating system integrations, data integrity, environments, and readiness across platforms and third-party solutions.
• Ensure all testing reflects real-world customer journeys, proactively identifying risks that could impact user experience, performance, or brand trust.
• Partner with PMO, CIO leadership, and cross-functional teams to embed QA into planning, prioritization, and release governance while providing visibility into quality risks.
• Monitor and analyze QA metrics, dashboards, and performance trends to drive target="_blank">Neighborly Benefits
• Financial Benefits: Equity and bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

Neighborly - USA Shared Services