Sr. Mgr Sales Operations

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Senior Manager of Sales Operations

Iron Mountain is seeking a trilingual (Portuguese, English and Spanish) experienced and strategic Senior Manager of Sales Operations to join our Global Sales team.

In this role, you will be responsible for developing strategic input, overseeing complex projects, driving process improvements, and executing tactical Sales Operations to maximize our global revenue growth.

You will be leading a growing, dynamic, and diverse community of Sales Operations professionals acting as trusted advisors and value-added partners to our sales leadership.

What You’ll Do

In this role, you will:

• Strategic Sales Optimization: Develop and implement go-to-market sales strategies, design replicable sales processes, and optimize coverage models to align with customer needs and our corporate vision.

• Team Leadership & Development: Build, directly manage, and develop a high-performing team of Sales Operations professionals, fostering a highly engaged, customer-centric sales culture that actively rewards top performance.

• Performance Planning & Analytics: Own all facets of sales and financial planning, collaborate with Finance on goal setting and forecasting, and oversee Key Performance Indicators (KPIs) and reporting dashboards to drive actionable business insights.

• Systems & Sales Enablement: Drive the successful adoption and continuous enhancement of Customer Relationship Management (CRM) tools like Salesforce.com, ensuring data accuracy and minimizing low-value activities to boost representative productivity.

• Cross-Functional Execution: Partner closely with Vice Presidents, Executive Vice Presidents, General Managers, and other key stakeholders across Finance, Human Resources, Marketing, and Legal to execute complex global programs and initiatives.

What You’ll Bring

The ideal candidate will have:

• 10+ years of experience in sales operations and strategy formulation.

• Strong portuguese and english. Intermediate spanish

• Strong knowledge of global, enterprise, mid-market, and Small and Medium-sized Businesses (SMB) sales within a high-growth environment.

• Advanced financial capabilities, specifically related to Profit and Loss (P&L) management, planning, analysis, and accounting.

• Expertise in effective sales processes, including forecasting, sales force automation, incentive compensation, and Customer Relationship Management (CRM) technologies.

• Proven track record of building and leading high-performing teams, and managing large-scale, complex projects through ambiguity and fast-paced change.

What We Offer

• Competitive compensation and benefits aligned with your experience.

• Flexible work options to support a healthy work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth.

Ready to drive impactful change and lead a world-class sales organization? Apply today to join the Iron Mountain team!

Category: Sales Operations Group