Merge Storytelling and Technology
We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.
Promote Health, Wellness & Happiness
We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.
About the Role:
As our Sr. Business Systems Administrator - NetSuite you will ensure robust daily management and optimization of NetSuite and actively participate in the solution design and implementation. You'll boast extensive NetSuite expertiseespecially in Financials, SuiteProjects Pro (PSA), and Planning and Forecasting as well as hands-on integration knowledge (Workato preferred), comprehensive reporting skills, and deep familiarity with corporate accounting. This is contract to full time opportunity.
What You'll Do:
NetSuite Administration & Optimization
- Serve as the primary administrator for all NetSuite environments, ensuring optimal performance, security, and scalability.
- Provide ongoing end-user support, training, and troubleshooting, addressing issues promptly and efficiently.
- Actively participate in the full lifecycle NetSuite implementation, including requirements gathering, design, configuration, testing, and deployment.
- Oversee configuration and customization of NetSuite modules, especially Financials, PSA+, and Planning and Forecasting.
- Create and maintain roles, permissions, and access profiles according to best practice and audit requirements.
- Design, build, test, and deploy saved searches,reports, workflows and dashboards to deliver actionable business insights.
- Manage multi-subsidiary, multi-currency, and intercompany transaction processes, ensuring compliance and consistency across entities.
- Assist with data migration activities, ensuring data accuracy and integrity.
- Manage NetSuite upgrades, new releases, and patch management.
- Develop and maintain documentation for NetSuite configurations, processes, and user guides.
- Design, develop, and maintain NetSuite customizations using SuiteScript, SuiteFlow, and SuiteTalk.
- Create and optimize workflows to automate business processes.
- Ensure data security and compliance with relevant regulations and internal policies.
- Manage NetSuite security settings and access controls.
Integration & Automation
- Lead integration projects between NetSuite and other business applications, with a preference for Workato as the integration platform.
- Develop, maintain, and optimize data flows and system automations to streamline operations.
- Support and optimize integrations with but not limited to Google Shared Drive, Concur, Jira, Salesforce and Strata (media buying platform).
- Troubleshoot integration issues and proactively identify opportunities for system enhancement.
Financial & PSA+ Expertise
- Deeply support and continuously improve all financial modules, including GL, AR, AP, multi-currency, intercompany, financial consolidations, and month-end close.
- Guide best-practice use of PSA+ for project management, resource allocation, time tracking, and billing.
- Ensure Planning & Forecasting processes leverage industry best practicespreferably with Oracle NetSuite Planning.
- Collaborate with internal teams (Finance, Project Management, Client Services, etc.) to understand their needs and translate them into NetSuite solutions.
Reporting & Data Analytics
- Develop and maintain sophisticated Saved Searches and scheduled reports to support analytics, compliance, and decision-making needs.
- Deliver ad hoc data extracts and system audits as required by business leadership.
Cross-Functional & Strategic Leadership
- Participate in system design sessions, requirements gathering, and solution design for new capabilities or integrations.
- Advise on NetSuite Admin best practices, change management, and release governance; work closely with IT.
- Develop and deliver user training and documentation.
- Stay current on NetSuite releases, industry trends, and innovations in ERP, sharing knowledge with internal teams and continuous improvement programs.
What you'll bring:
- Minimum 7 years of hands-on NetSuite administration, including Financials, PSA+, and Planning/Forecasting modules.
- Demonstrated experience implementing and supporting NetSuite integrations (Workato preferred).
- Deep expertise with NetSuite Reporting and Saved Searches, multi-currency, and intercompany transaction management.
- Strong understanding of GAAP, financial close processes, and regulatory requirements.
- Exceptional business acumen and communication skills, able to bridge IT and Finance/Operations.
- Comfortable working remote and collaborating with teams across CST, EST, and PST.
- NetSuite Administrator certification (strongly preferred); additional certifications (SuiteFoundation, ERP Consultant, SuiteCloud Developer, PSA) are a plus.
Bonus Points For:
- Experience in the Advertising, Media, or Professional Service industry.
- Familiarity with media buying processes and workflows.
- Hands-on experience with Google Suite (Docs, Sheets, Drive, etc.) for collaboration and reporting.
- Knowledge of Concur for expense management and integration with NetSuite financials.
- Experience with Jira for project management, issue tracking, and integration workflows.
- Working knowledge of Strata (media buying platform) and integrating media buying data with NetSuite.
- Hyperion/Oracle PBCS or NetSuite Planning experience.
- Experience integrating or managing AI-powered NetSuite features, such as predictive analytics, intelligent automation, or external AI models via SuiteCloud and AI Connector.
- SuiteScript, SuiteFlow, or SuiteAnalytics advanced knowledge.
- Past involvement in digital transformation or ERP optimization projects.
- Familiarity with project-based billing and revenue recognition.
- Salesforce experience is a plus
#LI-VM1
#LI-HYBRID
At MERGE, were committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.
MERGE believes in transparency and equity. In accordance with state regulations, were proud to include salary ranges in our job postings to ensure fair compensation practices.
The pay range for this role is $65.00 - 75.00 hourly based on the individuals skills, experience, qualifications, location, and other relevant factors. The pay range is subject to change and may be modified at any time.
MERGE is proud to invest in benefits that includemeaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
And heres how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
