Sr. Order Management Analyst

About The Role & Team

The Order Management team is responsible for turning booked deals into accurate, compliant revenue. As a Senior Order Management Analyst, youll operate as an individual contributor who owns complex order workflows, applies sound judgment to ambiguous deal structures, and improves systems through analysis and execution. This role partners closely with Sales, Deal Desk, Finance, and RevOps to ensure speed, accuracy, and scalability across the quote-to-cash process.

As a Sr. Order Management Analyst, you will:

• Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact
• Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths
• Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors
• Analyze order data to identify patterns, root causes, and opportunities for process improvement
• Document and operationalize improvements that increase consistency, scalability, and throughput

You'll be a great addition to the team if you have:

• Demonstrated ability to decompose complex, ambiguous order scenarios into clear, executable solutions
• A >#1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
• Were a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $107,000 - $161,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $121,000 - $181,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $121,000 - $181,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $107,000 - $161,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $107,000 - $161,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.