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Job Category
User Experience
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
The Senior Product Designer role is part of the Commerce Cloud Design team within Salesforce's Design and User Experience organization. This team is at the forefront of building intelligent commerce experiences - working where AI, design, and enterprise software intersect.
We're looking for a Senior Product Designer to help define the future of agentic merchandising in Salesforce Commerce Cloud, reimagining how merchandisers work alongside AI to run their storefronts. In this role, you'll focus on two of our most strategic priorities: reducing platform complexity so a powerful product feels simple and intuitive, and designing experiences that scale efficiently for our customers and our business. With Agentforce woven into every layer of our platform, you'll design intelligent systems that automate the repetitive and elevate the strategic.
What You'll Actually Be Doing
- Shape the agentic merchandising experience - defining how merchandisers and AI agents collaborate to manage catalogs, promotions, and storefronts
- Drive initiatives that reduce platform complexity and cost to serve through simpler, more scalable design solutions
- Communicate User Experience (UX) vision clearly and compellingly to a wide range of stakeholders, from Product and Engineering to executive leadership
- Partner closely with Product Owners, Product Managers, and engineers to identify opportunities, validate assumptions through user research, and deliver polished final products
You're Our Person If...- You have 4-7 years of experience designing and delivering products in cross-functional teams, from discovery through launch
- You have a deep understanding of user-centered design methods and experience contributing to design systems
- You thrive in a fast-paced, collaborative, agile environment and can balance strong design craft with short delivery timelines
- You have an exceptional design craft - a strong portfolio demonstrating high-quality visual and interaction design, meticulous attention to detail, and the ability to deliver polished, pixel-perfect work that raises the bar for the team
- A related technical degree required
Even Better If...- You have experience designing AI-powered, agentic, or automation-driven experiences
- You have a background in commerce, e-commerce, Point of Sales, Order Management, Payment Processing, ERP, WMS, or merchandising products
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this
Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our
Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
