Sr. Salesforce Product Owner

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are seeking a Sr. Salesforce Product Owner to join our innovative and agile focused team to help Salesforce users work smarter, not harder.

Role Summary

The Sr. Salesforce Product Owner is responsible for leading the strategic enhancement planning, enhancement execution, adoption improvements, and supporting Agile development process by building a collaborative relationship with business and technology partners. The Sr. Salesforce Product Owner role is part of the Salesforce Product Management team and supports the McKesson US Pharma Distribution and Oncology & Multispecialty Onboarding teams. Overall, responsibilities include proactively improving the Salesforce business processes and utilization by planning, measuring, analyzing, documenting, and testing while effectively communicating with business partners and technology delivery teams.

Key Responsibilities

Own Salesforce Business Processes

• Understand the Salesforce business processes related to the Onboarding teams

• Maintain current state Salesforce process documents for each business process

Lead Enhancement Strategy and Execution

• Lead requirement gathering planning sessions with business partners focused on improving Salesforce processes and functionality

• Maintain on-going business roadmap enhancement plans and prioritization with segment leaders

• Collaborate with the Salesforce Product Management to prioritize enhancements

• Identify enhancements to improve maturity level, user experience, and adoption for each segment function

• Develop and manage project plans supporting enhancement development life cycle initiatives (includes requirement gathering, UAT, training, go-live, and communication planning by partnering with support teams)

Own Adoption Strategy

• Collaborate with business partners and Sr. Salesforce Product Manager to develop and track adoption metrics

• Ensure Salesforce user experience is optimized and drives adoption

• Drive quick win adoption improvement solutions by collaborating with training team and business partners

• Partner with the Sr. Salesforce Product Manager to develop adoption strategies focused on improving efficient and effective product usage

Support Agile Development

• Participate in Agile ceremonies such as Scrum planning meetings, daily standup meetings, backlog grooming sessions, and retrospective meetings

• Collaborate and support the Agile delivery team utilizing Technology’s Agile framework to resolve defects and build enhancements

• Translate business requirements (defects and enhancements) to the assigned Technology scrum team

• Clearly define and document user stories requirements

• Communicate requirements and value drivers during prioritization planning sessions

• Perform user acceptance test planning and execution

• Participate and support stakeholders through user acceptance test planning, execution, and ensure Salesforce configuration meets business requirements

Minimum Requirement

Degree or equivalent and typically requires 7+ years of relevant experience.

Education

Bachelor's degree: Business Process Management, Information Systems or another business, process, computer or process-based discipline or equivalent experience

Critical Skills

• 7 years of product ownership or product / program management experience and a record of success in analyzing, designing, and deploying features across products and solutions

• 7 years of Salesforce.com or other CRM / SFA or similar platform experience

Additional Knowledge & Skills

• Ability to use strong communication skills to convey complex ideas to a wide diversity of people, including technical, business, and leadership teams

• Strong analytics skills needed

• Strong business acumen needed

• Experience with development tools including Atlassian or JIRA

• Experience with UX design preferred

• Experience with visualization reporting tools

• Experience in working with various stakeholders related to technical solutions development

• Excellent technical depth in requirements development suitable for development

• Gathering and analyzing aggregate and objective feedback related to product development

• Knowledge of Data Warehousing principles and dimensional models and how data is sourced is strongly preferred

• Troubleshooting and problem-solving skills

Environment

This role is a hybrid position for candidates based in DFW. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

Physical Requirements

Large percentage of time performing computer-based work is required

McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$125,300 - $208,800

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!