Sr. Software Engineer (Search)
Dialpad
Bengaluru, India
Full-Time
Competitive
RemoteExecutive
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
Were now leading the shift to Agentic AI: intelligent agents that dont just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, AI isnt just a feature; its how our teams do their best work every day. We put powerful AI tools in every employees hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And weve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
Dialpads Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud-native products and services. Every day, millions of users worldwide leverage our technology to communicate effectively and efficiently.
Every engineer on our global engineering team has the opportunity to take ownership of a large portion of the product, enabling them to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things youll create at Dialpad will shape the future of workenabling companies to work from anywhere and making business communication more human.
Dialpads Analytics team owns data pipelines, multiple databases, a modular query layer, and rich FE components to deliver intuitive, powerful end-user-facing analytics experiences that enable Dialpad customers to make >Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Dont meet every single requirement? If youre excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesnt meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.