Job Description
Country Scope: Mexico
Position Overview:
- Realise global and regional Global Workplace and Enterprise Services (GWES) strategies for the Country.
- Understand client business strategies and ensure services, real estate and workplace meet business needs and comply with Company standards.
- Ensure cost effective and efficient delivery and coordination of GWES services working in partnership with external providers.
- Plan and control GWES expense and capital budgets, managing projects as required.
Primary Responsibilities:
- Plan and manage the workplace in line with Office Master Planning principles to enable informed decision-making on workplace, workspace and finances through the analysis and use metrics relating to the business needs, location, occupancy, cost effectiveness and efficiency of the site short- and medium-term building capacity and occupancy.
- Lead the GWES interface with Country Leadership, attending Country Leadership Team (CLT)Operational Management Team (OMT) meetings, as appropriate, ensuring understanding of and buy-in to all initiatives, projects and matters relating to GWES strategy and operations.
- Oversee the performance of all GWES services through established governance processes with external providers against agreed KPIs, savings targets and expense budgets.
- Define service levels in accordance with business needs and ensure efficient and cost-effective delivery.
- Ensures the facility and facility services are always compliant with Company policies and standards and audit ready.
- Be a leader in promoting and achieving target zero incidents through the organization.
- Be an advocate of continuous improvement mind-set to enhance the workplace experience to attract and retain talent to aid business growth.
- Manage GWES expense budgets. Identify and understand budget variances taking controlling actions. Ensure the provision of revised financial forecasts and approve variable expenditure.
- Set and manage GWES annual and long-range capital budgets.
- Attend global/regional GWES meetings to ensure alignment with global and regional strategies and initiatives. Represent issues and concerns affecting GWES activities in the country.
- Partner with IFM provider to identify cost savings and innovations in the operation and utilization of the buildings and delivery of facility services ensuring the adoption of best practice and continuous improvement.
- Identify, charter, and manage facility and infrastructure related capital projects to meet business needs and promote the efficient operation of the building and workplace (refurbishments, office moves, building infrastructure)
- Plan and manage short- and medium-term building capacity and occupancy, optimizing footprint as required.
Skills & Development Experiences critical to success of role:
- Strong leadership skills
- Business Acumen
- Ability to influence
- Critical and analytical thinking
- Embrace Diversity and Inclusion
- Act with urgency
- Win as a Team
- Focus on what matters
- Experiment, learn and adapt
- Speak up and be open minded
- Commercially aware and highly developed financial management capabilities
- Excellent communication skills
- Continuous improvement and growth mindset
- Flexible and customer focused
Qualifications/Experience:Minimum: Commercial, engineering, or financial degree qualification with minimum prior 5 years’ experience operating at a similarly senior level in equivalent related role
Desirable (although not essential):Project management experience and can apply change management and continuous improvement methodologies.Member of a relevant accredited national or international professional body and involved in pursuit of best industry practices
Mobility: Ability to travel ~ 10-20%.
Language: Spanish fluent, English intermediate
Required Skills:
Analytical Assessment, Commercial Property Management, Contract Management, Customer-Focused, Customer Service, Facilities Operations, Facility Maintenance, Innovation Development, Maintenance Processes, People Performance Management, Project Management, Quality Compliance, Site Acquisitions, Vendor Management, Workplace Design
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
06/6/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
