Support Center - IrvingThe Sr. Supply Chain Analyst is responsible for providing proactive support to vendor partners, merchant teams, and DC network to ensure optimal and consistent flow of merchandise from vendors to the DCs and stores. This position will serve as the primary point of contact for a portfolio of vendors regarding operational expectations and standards, compliance program, and performance metrics. The Sr. Supply Chain Analyst - Vendor Operations will partner with vendors and cross-functional partners to correct issues, drive efficiencies, and enable new capabilities.
Major Activities
- Optimize flow of product from Vendors to DCs to stores by providing proactive support to ensure partners successfully navigate our supply chain requirements, facilitating “right the first time” approach to shipping & logistics.
- Champion the new vendor on-boarding experience, proactively initiating partnerships and setting vendors up for long term operational success. Continuously evaluate and refine training materials, operational playbooks, and resources to ensure they align with organizational objectives.
- Partner with Vendors, Merchants, and DC teams to assure we use the best practices in flowing goods to save on time, money, and labor.
- Manage vendor compliance deductions and dispute resolution processes while leveraging data to identify & address recurring issues.
- Identify performance improvement opportunities for vendors to improve their flow of goods.
- Develop and maintain standard operating procedures/playbooks, Vendor Guides, and operational documentation to support consistent, best practice supply chain execution.
- Teach and train team members, cross-functional business partners, and Vendors on supply chain best practices and expectations.
- Travel to DCs or vendor locations to identify and support improving processes to improve product flow (When requested).
- Leverage data and analytics to identify opportunities to improve the business, track and monitor key metrics, and influence business decisions.
- Lead and support cross-functional project work supporting supply chain transformation and continuous improvement initiatives.
- Work collaboratively and through influential leadership with cross-functional partners in Sourcing, Merchants, Inventory Management, DCs, Transportation, Stores, and Vendors to meet deadlines and drive results.
Other duties as assigned
Minimum Special Certifications or Technical Skills
Bachelor’s Degree in Logistics, Supply Chain, Business or Related Field or 4+ years relevant work experience
Excellent Verbal & Written Communication Capabilities
Strong Analytical & Excel Skills
Experience building presentation materials (Power Point)
Preferred Type of Experience the Job Requires
- 3+ years Supply Chain Experience
- Retail and/or Logistics Experience
- Project Management Experience
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customersto create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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