Sr. Technical Program Manager, Technology Resilience
F5
Guadalajara, Jalisco, México
Full-Time
Competitive
OfficeManager
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Overview
We are seeking a strategic and experienced Senior Technical Program Manager (TPM) to lead our enterprise-wide Technology Resilience program. This is a senior leadership role responsible for orchestrating a unified strategy across the three core pillars of resilience: High Availability (HA), Disaster Recovery (DR), and Data Protection (Backup).
You will be the single-threaded owner responsible for the program's success, from long-term strategy to execution and governance. You will drive complex, cross-functional initiatives, manage a budget, and ensure that our technology services are architected and operated to withstand any disruption.
It is a true TPM position for a leader who can think holistically about resilience, influence technical and business leadership, and manage a multi-faceted program that is critical to the trust of our customers and the health of our business.
Key Responsibilities
Strategic Program Leadership:
Define, own, and drive the enterprise-wide Technology Resilience strategy and roadmap, ensuring alignment with business objectives.
Lead large-scale programs that enhance HA, DR, and Backup capabilities across our on-premises and multi-cloud environments.
Serve as the primary thought leader for resilience, guiding engineering and operations teams toward robust and efficient solutions.
Unified Resilience Governance:
Establish and manage a holistic governance framework that includes policies, standards, and controls for HA, DR, and Backup and ensure that resilience investments are appropriately aligned with business criticality.
Resilience Assurance & Continuous Improvement:
Oversee a comprehensive assurance program that includes HA failover testing, backup/restore validation, DR simulations, and tabletop exercises.
Analyze program data, test results, and industry trends to identify gaps and drive a continuous cycle of improvement, risk mitigation, and maturation.
Budget and Vendor Management:
Manage the end-to-end program budget, including forecasting, monthly tracking, and reporting on expenditures for resilience-related initiatives, tools, and services.
Oversee relationships and contracts with key third-party vendors for resilience technology and services.
Stakeholder Management and Executive Communication:
Act as the central point of communication for the Technology Resilience program.
Develop and present clear, concise updates on program status, risks, and overall resilience posture to executive leadership and governance committees.
Build strong, collaborative relationships with leaders across Application Development, Infrastructure, Cybersecurity, and Business Units.
Required Skills & Qualifications
Experience: 10+ years of experience in technical program management, IT operations, or technology leadership, with a proven track record of managing large, complex, cross-functional enterprise programs.
Domain Expertise: Deep understanding of the principles of Technology Resilience. Expert-level knowledge in at least one core pillar (HA/Site Reliability, DR, or Enterprise Backup) and strong familiarity with the others.
TPM Acumen: Mastery of program and project management methodologies (e.g., Agile, Scrum, PMP). Expertise in using project management tools (e.g., Jira, Confluence) to manage complex roadmaps and provide clear status.
Financial Acumen: Demonstrated experience managing program budgets, developing business cases, and handling vendor negotiations and relationships.
Leadership & Influence: Exceptional ability to influence without authority, from individual engineers to senior executives. A confident and effective communicator who can articulate complex technical concepts to a non-technical audience.
Cloud Proficiency: Strong experience with resilience patterns and services within major public cloud platforms (AWS, Azure, GCP).
Education: Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. An MBA or other advanced degree is a plus.
Preferred Qualifications
PMP, PgMP, or other relevant program management certification.
Industry certifications in DR, Business Continuity, or Cloud Architecture (e.g., CBCP, AWS Solutions Architect).
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or@myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.