Why PlayStation?
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today, were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Job Purpose
The Staff Change Manager serves as a reliable ally within the Technical Program Governance team, tasked with facilitating the smooth integration of intricate, extensive technical changes. This position guarantees the attainment of organizational preparedness, cultural congruence, and lasting acceptance for projects like portfolio management, architecture oversight, and significant system advancements.
Seeking candidates with strong skills in change management, emotional intelligence, and organizational literacy.
Experience and Qualifications
Essential:
- Demonstrated ability to lead multiple large-scale, cross-functional Change programs simultaneously and independently
- Skilled communicator with a history of outstanding collaboration with executives and ensuring alignment
- Strong organizational competence and ability to navigate intricate business environments
- Extensive knowledge of Change management methodologies and capability to customize strategies for a worldwide scope
- Proficient at evaluating Change impact, minimizing risk, modifying strategy through data, presenting compelling reports to senior leaders and participants
- Culturally intelligent and highly collaborative in cross-regional teams and scenarios
- Competence in broadening organizational Change proficiency, involving the formulation of frameworks and toolkits
- Supports and assists others in developing Change strategies, achieving outcomes successfully and consistently within a global, matrixed environment
- Strategic problem solver who finds opportunities for expanded influence and impact within the Change domain, capable of developing both strategies and tactics to drive initiatives forward
Desirable:
- Change Management certification (e.g., Prosci, ACMP, CCMP)
- Experience advising executive leaders during business transformation
- Background in digital transformation, particularly in entertainment, tech, or gaming industries
Key responsibilities and scope for decision making
Change Program Delivery
- Lead multiple, simultaneous enterprise-level change initiatives across technical domains.
- Promote the use and longevity by anticipating and addressing resistance, building trust, and engaging collaborators at all levels.
- Translate complex technical and governance concepts into accessible narratives that resonate with business and cultural needs.
- Deliver consistent and compelling reports to management regarding risks, adoption progress, and outcomes.
Change Strategy & Governance
- Develop and advance the change strategy for Technical Program Governance, aligning it with enterprise priorities and long-term transformation roadmaps.
- Partner with executives and senior leaders to influence strategy and embed change management within governance and decision-making.
- Serve as a bridge between technical subject matter experts and the broader business, ensuring clarity, alignment, and cultural adoption.
- Act as an advocate for organizational change maturity, integrating both structural and cultural dimensions of transformation.
Framework Development & Capability Building
- Develop and refine change frameworks, playbooks, and toolkits that scale across technical programs and governance processes.
- Coach leaders and project teams on navigating resistance, fostering alignment, and applying change management guidelines.
- Facilitate high-impact workshops, forums, and training sessions to strengthen organizational change literacy.
- Build resilience and agility across the organization by fostering a culture open to transformation.
Key performance indicators
The individual will be measured on:
- Define, capture, analyze, and review metrics regularly across multiple Change programs for future planning and interventions.
- Implementation and use of Change frameworks and toolkits are demonstrated by their incorporation into designated projects, supported by recorded utilization and input from project leaders.
- Collaborative Change delivery efforts result in documented knowledge-sharing sessions, cross-functional contributions, and capability-building activities, with participation tracked and outcomes reported
- New chances for increased ownership of change and impact are recognized and implemented, with evident contributions to these efforts
- Senior collaborators and executive sponsors recognize strategic input and leadership contributions through formal feedback, engagement in key forums, and participation
- Continuously improve outcomes by applying lessons learned, feedback loops, and performance data.
- Define and track business value metrics tied to change adoption, such as operational efficiency gains, user experience improvements, or cost savings
- Integrate value realization tracking into post-implementation reviews, using insights to improve future strategy and decision-making
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each roles base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIEs top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.
$173,000—$259,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
