Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, its a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasnt been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements an all-electric powertrain as well as the Harvester range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
Join an iconic brand redefining the directtoconsumer automotive experience. As a Staff Technical Product Manager focused on Vehicle TradeIns, you will play a critical role in enabling a seamless, scalable, and trustworthy tradein experience as part of our inhouse transaction platform.
You will own the product strategy and execution for external integrations, ensuring accurate vehicle valuations, smooth operational handoffs, and complete VINlevel tracking from tradein intake through final disposition. This role sits at the intersection of customer experience, transactional systems, and downstream operational workflows that support tradeins, remarketing, and vehicle acquisitions.
This role is in direct partnership with the consumer facing product team, and accountable for the underlying systems, integrations, and internal tooling that power that experience - ensuring reliability, transparency, and auditability across the lifecycle of a traded vehicle.
This is a highly strategic and technical individual contributor role, requiring strong judgment, deep systems thinking, and close collaboration with engineering, operations, and external partners.
What youll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Define and Lead TradeIn Product Strategy
- Own the product vision, strategy, and roadmap for vehicle tradein systems within the directtoconsumer transaction platform.
- Define how front-end tradein flows, internal operational tools, and external systems work together endtoend.
- Translate business goals (conversion, valuation accuracy, operational efficiency, recovery value, risk mitigation) into clear product outcomes and prioritized initiatives.
- Partner closely with stakeholders in tradeins, remarketing, and vehicle acquisitions to shape scalable and executable plans.
Own TradeIn Integrations
- Lead external integrations that provide vehicle valuations and ultimately purchases vehicles taken in on trade.
- Define product requirements for valuation requests, pricing responses, eligibility rules, offer expiration, and transaction handoff.
- Serve as the primary product counterpart to the external platform, aligning on APIs, data contracts, SLAs, release coordination, and issue resolution.
- Ensure integrations support both realtime customer interactions and downstream operational workflows.
Vehicle Record & VINLevel Tracking Ownership
- Own the systems responsible for creating and maintaining a cohesive vehicle record for every tradedin VIN.
- Ensure vehicles can be tracked from the moment a tradein is accepted through intake, storage, movement, and final disposition.
- Define status models, lifecycle events, and handoff points that provide clarity to operational teams and downstream systems.
- Ensure tradein vehicles are fully traceable, auditable, and reconciled across financial, operational, and partner systems.
Internal Tooling & Operational Enablement
- Define internal tools and workflows that enable teams responsible for tradeins, remarketing, and vehicle acquisitions to:
- View tradein details, valuation data, and offer terms
- Track vehicle location, condition, and status postintake
- Manage exceptions, discrepancies, and disputes
- Coordinate handoff and disposal
- Design tooling that reduces manual work, improves accuracy, and supports operational scale.
- Balance operational speed with data integrity and audit requirements.
CrossFunctional Leadership
- Collaborate closely with engineering, operations, finance, legal, logistics, and customer experience teams.
- Partner with the customer experience product team to ensure underlying capabilities support a seamless and trustworthy customer journey.
- Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
Technical & Platform Stewardship
- Partner with engineering to deliver scalable, reliable, and maintainable tradein systems.
- Influence architectural decisions around APIs, event flows, data models, and system boundaries.
- Ensure clean integration between tradein systems, transaction platforms, vehicle tracking, and downstream financial reporting.
Operationalize & Measure Success
- Support rollout and iteration of tradein capabilities across markets and product lines.
- Define and track KPIs such as tradein attachment rate, valuation accuracy, exception rates, cycle time, and recovery value.
- Use data and operational feedback to continuously improve tradein reliability and efficiency.
Location & Travel Expectations:
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC or Fremont, California
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What youll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. Youll be comfortable with change and flexible in a fast-paced, high-growth environment. Youll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
- Demonstrated success delivering transactionrelated, marketplace, or lifecycledriven systems involving external partners.
- Experience with automotive tradeins, remarketing, inventory management, or vehicle acquisitions is strongly preferred.
- Directtoconsumer automotive experience or accounting/finance is a plus.
Technical Expertise
- Strong understanding of system architecture, APIs, eventdriven systems, and data integration patterns.
- Experience with platforms such as order management, inventory systems, logistics, ERP, or marketplace integrations.
- Comfort collaborating deeply with engineering teams on complex technical tradeoffs without acting as an engineering manager.
Skills
- Exceptional communication and collaboration skills, with the ability to influence across product, engineering, operations, and external partners.
- Strong product judgment and datadriven decisionmaking ability.
- Ability to manage ambiguity, operational risk, and thirdparty dependencies while maintaining a customerfirst mindset.
Education
- Bachelors degree in Computer Science, Engineering, Business, or a related field, though demonstrated experience in real-world product development is far more critical.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $140,000.00 - $170,000.00
Initial California base salary range = 154,000 - $187,000
Internal leveling code: IC8
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
