Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$17.36 - $31.26

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Sunday through Saturday, Weekends - One Full Weekend a Month

Scheduled Hours:

830am-1130pm

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

26000 - 0110 Nursing Admin

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Enters and maintains schedules in scheduling/timekeeping software and fills open shifts as directed by Nursing Leadership. Collaborates with Nursing Leadership to book unfilled shifts, communicate with the Patient Flow Manager or Administrative Clinical Supervisor, and ensure accurate timekeeping. Responsibilities include managing sick calls, schedule swaps, bonus shifts, and preparing weekly timecards. Supports unit staffing requirements and assists with special projects as designated by Nursing Leadership.

I. Major Responsibilities:

1. Maintain accurate schedules and timecards for assigned departments using scheduling/timekeeping software.
2. Track scheduling changes, position control, and weekly data (e.g., bonus logs, overtime).
3. Utilize core staffing patterns and budgetary guidelines to book shifts and adjust staffing levels.
4. Schedule staff and approve/deny time off and shift swaps per CBA and unit guidelines.
5. Attend daily bed meetings and communicate staffing needs based on census and acuity.
6. Take sick calls, provide coverage, and round with staff to assess and fill shift vacancies.

II. Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma or equivalent.
Preferred: (None specified)

Experience/Skills:
Required:
1. Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
2. Experience with scheduling and/or timekeeping software.
3. Strong interpersonal, communication, and organizational skills.
4. Ability to multitask, problem solve, and analyze complex staffing schedules.
Preferred:
1. Experience in a healthcare staffing office or similar role.
2. Experience with Kronos timekeeping software.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.