Standardized Patient

JOB PURPOSE:

The Standardized Patients (SP) are recruited either to simulate medical scenarios or to teach students essential clinical skills. Both roles basic function is to provide professional educational services to teach and assess health sciences learner. Training is mandatory and required to proceed with scheduling. SPs recruited to simulate medical scenarios are expected to portray the case with realism and accuracy. SPs will often be physically examined by students and faculty as part of the learning experience. SPs will recall information, complete a checklist, and provide verbal feedback to learners. SPs will be trained prior to all project participation. If an incumbent is recruited as an SP for teaching sessions, they will teach learners clinical techniques, including but not limited to history-taking, physical examination, communication, empathy, etc. These SPs must complete a rigorous initial training module as well as refresher training prior to all teaching sessions. During teaching sessions, SPs will engage learners by providing them step by step instructions on techniques as well as constructive feedback. SPs will use their body as the teaching tool.

All SP work is supervised by the SP Educator, Administrative Manager, Operations Manager and the Director of Simulation & Clinical Skills. Work hours will vary and are dependent upon course schedules. SPs are permitted a maximum of 58 hours per pay period and are requested to work a minimum of 25 hours per pay period, subject to course needs.

SUPERVISORY AUTHORITY:

None

NATURE AND SCOPE:

Internal contacts include administrators, faculty, students, and staff of the department and University.

PRINCIPAL ACCOUNTABILITIES:

• Interest in education and contributing to the development of healthcare professionals
• Possess a positive and proactive mindset.
• Simulate all aspects of scenarios, including history of current problem, affect/behavior and physical findings, in a standardized, accurate, and reliable manner.
• Wear professional clinical attire for work assignments including a hospital gown with only appropriate undergarments, while on camera and/or observed live through an observation window or video monitor.
• Accurately and consistently complete checklists at a 95% accuracy percentage.
• Provide verbal feedback to learners using constructive feedback training.
• Allow and be comfortable with having repeated physical examination maneuvers performed on body by learners and clinical faculty.
• Accept ongoing feedback from supervisors to incorporate into case simulation.
• Be willing to be audio and videotaped during simulations (onsite and virtual).
• Demonstrate flexibility and reliability with work scheduling and assignments.
• Follow written and verbal instructors from supervisors.
• Demonstrate core values of professionalism when interacting with learners, faculty, supervisors, and peers.
• Follow all Center and HU Policies and Procedures.
• Other duties as assigned.

CORE COMPETENCIES:

• Leadership
  • Demonstrate professionalism and the ability to accept feedback from supervisors.
  • Demonstrate the ability to maintain diplomacy.
  • Demonstrate strong work ethic.
• Interpersonal and Communication
  • Demonstrate the ability to communicate effectively orally and in writing with a diverse population.
  • Demonstrate effective positive communication skills in a positive and productive manner with faculty, students, and other users of the Center.
  • Demonstrate the ability to establish and maintain effective and harmonious work relations with faculty, staff, students, and the general public.
• Technical Competency
  • Demonstrate advanced knowledge of office and administrative practices and principles.
  • Demonstrate skill proficiency at operating computers and associated software applications.
• Organizational Skills
  • Demonstrate effective organization, and planning skills.
• Confidentiality
  • Demonstrate the ability to exercise discretion and ensure a high-level of confidentiality.
• Demonstrate excellence in practice

MINIMUM REQUIREMENTS:

High School diploma or GED equivalent. Must be of legal status to work in the US. Must be computer literate and proficient. Must successfully complete initial HU Introduction to Standardized Methodology workshop for scheduling.

• Preferred:
  • Experience as an SP.
  • Experience in an academic, healthcare, or simulation learning environment preferred.

Expected Pay Range: $25 - $27 per hour