Starbucks Supervisor, Montebello Town Center - Full Time at Macy's | JobProMax
Starbucks Supervisor, Montebello Town Center - Full Time
Macy's
Montebello, California, United States of America
Full-Time
Competitive
Office6+ months retail, food service, or customer service experience; supervisory experience preferred
Job Description
The Starbucks Supervisor directs daily operations of the licensed Starbucks café inside Macy's, ensuring efficient, professional, safe, and profitable operations while upholding brand standards. Responsibilities include leading café operations to meet safety and quality standards, delivering exceptional customer service, training and motivating staff, managing scheduling and payroll, overseeing inventory and cash handling, and partnering with leadership to meet sales and compliance goals. The role demands leadership, communication, coaching skills, and knowledge of food safety standards. Candidates should have at least 6 months of retail or food service experience, supervisory experience preferred, and be able to obtain necessary Starbucks certifications.
Required Skills
RETAIL & CUSTOMER SERVICEFOOD SERVICE & HOSPITALITYMANAGEMENT
Responsibilities
Lead daily café operations ensuring compliance with Starbucks, Macy's Foods Division, and Health Department standards.
Deliver exceptional customer experience by modeling Starbucks customer connection standards and Macy's Magic Selling behaviors.
Train, coach, and motivate associates through ongoing feedback to maximize team performance and professional development.
Ensure consistent preparation and presentation of food and beverages to Starbucks standards.
Manage scheduling, payroll, and labor productivity to balance customer needs and cost control.
Oversee ordering, receiving, inventory management, and invoice processing.
Monitor sales, expenses, and reports to meet profit and loss goals.
Oversee cash handling and point-of-sale compliance.
Maintain a clean, professional, and welcoming café environment.
Partner with store leadership and Starbucks District Managers to ensure operational excellence and resolve customer concerns.
Foster an environment of acceptance and respect for colleagues, customers, and communities.
Benefits
Competitive pay
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Merchandise discounts
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Job Details
Job Type
Full-Time
Workplace Type
Office
Experience Level
6+ months retail, food service, or customer service experience; supervisory experience preferred
Salary
Competitive
Categories
RetailFood ServiceManagement
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
