Store Manager - Coffs Harbour
The Salvation Army Australia
Coffs Harbour, NSW, Australia
Full-Time
$15,900
OfficeManager
Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online.
As the Store Manager of Coffs Harbour Salvos Store, you will be passionate about making a difference and be ready to lead a team of dedicated employees and volunteers to create a positive change. You will efficiently and effectively manage all retail functions to achieve Salvos Stores’ Strategic Objectives in line with The Salvation Army Mission and Values.
Reporting to the Area Manager, this is a permanent, full-time role, located in Coffs Harbour, NSW.
Salary and conditions are in accordance with the Retail General Industry Award, Level 6.
Lead all retail operations to achieve store and e‑commerce sales and surplus targets aligned with Salvos Stores strategic objectives
Manage stock (donated and PLU) to ensure ordering, pricing, presentation and display align with Salvos Stores policies and TSA Mission, Vision and Values
Manage rosters, wages and resourcing within budget, while maximising volunteer participation
Complete all administrative and Workday requirements accurately and on time, including timesheets and employee and volunteer administration
Communicate key information effectively, ensuring team members understand and comply with all policies and procedures
Maintain a safety‑first culture by ensuring compliance with WHS legislation, Salvos Stores safety, security, loss prevention and cash handling procedures, including timely safety reporting
Build strong community relationships and drive local engagement initiatives in partnership
Retail management experience (essential).
Strong proven customer service, interpersonal and communication skills (essential)
Demonstrated leadership skills and the ability to inspire and engage people.
Ability to work to budgets and manage operational priorities.
Experience using Workday HCM system (highly regarded).
Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity.
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Staff Store Discount.
No Sunday work - work-life balance!
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
If you are passionate about making a difference, we invite you to apply. Please submit your resume and cover letter detailing your alignment with the role's requirements.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration