Strata Property and Facilities Officer

• Perm Full Time|35 hours/week
• Location: Sydney, NSW (Hybrid)
• Salary: $83,779 + Super + Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

Join a purpose-driven organisation committed to creating safe, secure and affordable housing for Australians in need.

Reporting to the Strategic Asset Manager, you will play a key role in coordinating strata, commercial leasing, insurance and facilities functions, ensuring compliance, minimising risk and supporting quality outcomes for tenants and frontline teams.

This is a diverse and hands-on role where you will act as the central point of coordination for strata schemes, commercial leases, insurance matters and facilities management activities across the portfolio. Working closely with internal and external stakeholders, you will ensure property obligations are met, risks are managed proactively and operational issues are resolved efficiently.

Your key responsibilities will be to:

• Coordinate strata and body corporate matters across the housing portfolio.
• Manage commercial lease and sublease administration, including renewals, compliance and critical dates.
• Support property insurance claims and maintain accurate insurance records.
• Coordinate facilities management activities and contractor engagement.
• Maintain property, lease, strata and insurance registers and documentation.
• Monitor compliance obligations and identify emerging risks.
• Support governance, reporting, audits and continuous improvement initiatives.
• Provide practical advice and support to regional and operational teams.

Requirements for success

• Qualifications in Property, Strata Management, Facilities Management or related disciplines
• Property Services, Strata Management or Real Estate Certificate desirable
• Experience in strata, property, facilities or asset management.
• Experience administering commercial leases and maintaining compliance documentation.
• Experience coordinating insurance claims and working with insurers or brokers.
• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage competing priorities and resolve issues effectively.
• Strong stakeholder engagement and communication skills.
• Experience maintaining accurate records, registers and reporting systems.
• Knowledge of property, strata, facilities or community housing environments will be highly regarded.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.

Your benefits

• Rewarding Work- every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia.

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you