Position Summary
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You'll Do
- Develop and execute strategic communications plans supporting stand-up, governance, and operationalization activities.
- Create communications products such as leadership briefings, talking points, FAQs, status updates, stakeholder messages, and other program-facing materials.
- Translate complex program information into clear, compelling narratives tailored to diverse stakeholder audiences.
- Support communications associated with governance forums, KPI reporting, decision-making processes, and enterprise alignment efforts.
- Coordinate messaging and planning across Deloitte project leadership, governance leads, KPI teams, program leads, and Public Affairs.
- Support stakeholder engagement planning to strengthen awareness, adoption, and buy-in.
- Develop both enterprise-level and site-specific communications materials, ensuring consistency while adapting for local audiences.
- Use storytelling and data visualization techniques to improve clarity, executive engagement, and message impact.
- Review and edit communications materials to ensure quality, consistency, and strategic alignment.
- Identify communications risks, stakeholder concerns, and opportunities to improve adoption and engagement.
The successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.
Qualifications
Required
: - Minimum 2yrs professional experience in a strategic communications role
- Experience in analysis and strategic planning
- Proficiency and hands-on work experience with Microsoft Office 365 products, including / especially Microsoft PowerPoint
- Experience in narrative and strategic communications
- Experience in storytelling
- Bachelor's Degree
- Ability to be in office in Huntsville, AL 50%-60% of time and at all client meetings
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Must hold an Active Secret Clearance or be able to obtain and maintain the required clearance for this role
Preferred:
- Experience in data visualization and storytelling
- 2 years of Defense/Federal Government experience
- Experience in graphic design
- Experience in stakeholder engagement planning
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 357176
Job ID 357176
