Strategy and Operations Manager, Marketplace
Uber
Sydney, Australia
Contract
Competitive
RemoteManager
About the Role
The Marketplace team manages the core mechanics of our ANZ business, responsible for balancing rider and driver supply through pricing, incentives, and operational levers. We provide strategic inputs into forecasting and planning cycles, and ensure the marketplace remains healthy, reliable, and sustainable.
We're looking for a sharp, data driven operator to own our reliability and driver incentives strategy for the ANZ Marketplace team. As a Strategy and Operations Manager, you will lead some of the most critical levers in the marketplace, designing, executing, and optimising incentive and reliability strategies that directly shape driver behaviour, service quality, and overall marketplace health across cities.
You will use data and analytical techniques to frame problems, build hypotheses, and apply structured approaches to solve complex supply and demand challenges. This includes designing experiments, developing analytical models, and partnering closely with global teams to translate insights into scalable marketplace strategies. You will have end to end ownership of high impact initiatives, with your decisions driving immediate, real world outcomes for drivers, riders, and the business.
What You'll Do