Student Lab Assistant - Lang

The Student Assistant will provide essential support to the computer lab by ensuring the lab's smooth operation and readiness for student, faculty, and staff use. This role requires a proactive and responsible individual who can perform tasks independently while effectively communicating with lab users and the administration team.

Key Responsibilities:

• Ensure all lab equipment is functional, including computers, printers, and other devices.

• Monitor and restock supplies such as paper, toner, and other materials as needed.

• Assist lab users with technical issues or general inquiries.

• Communicate equipment malfunctions, supply shortages, or other concerns to the Associate Director of Administration at Lang and IT support.

• Complete tasks independently, ensuring the lab is well-maintained and operational at all times.

Qualifications:

• Ability to work independently and manage time efficiently.

• Strong communication skills to relay issues and requests to management and IT support.

• Basic understanding of technical equipment and willingness to learn troubleshooting processes.

• Punctual and reliable, with a proactive approach to resolving issues in the lab.

Workmode: On-Campus Position - Employees in this position are expected to work on-campus during regularly scheduled work hours due to the nature of the work being that which is not feasible, or not in the best interest of the organization, to be performed remotely. #LI-DNI

Hourly rate: $19 per hour

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.

Responsibilities:

The Student Assistant supports the day-to-day operation of the computer lab by ensuring all equipment is functional and the space is ready for student, faculty, and staff use. They assist users with basic technical issues, answer general questions, and monitor supplies to keep the lab fully stocked. The role requires communicating equipment problems and supply needs to the Associate Director of Administration and IT support in a timely manner. Successful candidates are dependable, able to work independently, possess strong communication skills, and have a willingness to learn basic technical troubleshooting.