Student Success Coach, TRIO Student Support Services (SSS) Grant

Job Profile Summary

Under limited supervision, this position serves the TRIO Student Support Services (SSS) Grant, sponsored by the U.S. Department of Education, through several campus locations and custom programs at Broward College to provide direct service and support to prospective, current and former students from the point of application through paid enrollment in students’ first semester using a case management approach. The Student Success Coach will act as the student’s primary advisor and together they will generate a Student Success Plan outlining individual participant goals and identified challenges that potentially stand in the way of achieving these goals. This includes providing information regarding the College’s programs and services, admissions and registration, proof of residency, transcript evaluation, orientation, assessment of learning, facilitating student engagement in academic and career planning activities, student success skills, college policies and procedures, and student co- and extra-curricular activities offered at the College.
This is a temporary position with a chance of annual renewal based on sustainability of the program. The program is a 5-year program. The incumbent is subject to annual performance evaluations.

Minimum Education:

• Bachelor’s degree required, Master's degree in Counseling or Education preferred.

• An equivalent combination of experience and education may be considered

Minimum Experience/Training:

• Six years of relevant experience.

Essential Functions:

• Daily - 25%: Responsible for providing academic, career, social/personal, financial and transfer advisement by engaging students in academic and career planning assessments, interpreting those assessments, assisting students in the development of academic plans that address their interests, skills, and abilities and clarifies their career, major, and academic goals. Additionally, this position is responsible for facilitating learning opportunities about college policies and procedures, student success skills and resources, and student life opportunities.

• Daily - 25%: Responsible for providing workshops on career exploration and assisting with academic enrichment workshops. Coordinates the development and monitoring of participants' Student Success Plans, assumes advising caseload and arranges orientation for new and returning project participants.

• Daily - 15%: Support students in ensuring that deadlines are met for completing the Free Application for Federal Student Aid (FAFSA) and additional required documents, working closely with BC’s Financial Aid Office regarding financial aid and scholarship opportunities.

• Daily - 10%: Assists the SSS Project Director by providing lead assistance of daily functions to Admissions & Registration Specialists and Admissions Officers. Consults with faculty, student services staff and others on behalf of participants.

• Per Term - 10%: Schedules and monitors sessions and advising appointments, as applicable. Assists with updates and revisions to student services and academic affairs materials and multimedia presentations. Supports planning and implementation of cultural opportunities during campus visits to 4-year institutions.

• Weekly - 10%: Provides assessment, academic planning, and academic support. Reviews transcripts to ensure eligibility for admission to a specific college or program including unofficial evaluation of transfer credits and applicability of academic credit to program requirements. Guides participants through various required application processes for transfer and scholarships.

• Other – 5%: Performs related duties as assigned.

Knowledge, Skills and Abilities:

• In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College and U.S. Department of Education TRIO programs

• Ability to perform complex administrative analysis with only general supervision

• Strong diagnostic, analytical and problem-solving skills

• Excellent coordination and communication skills used appropriately to influence the decision-making of individuals and groups at all levels in the College

• Ability to plan and manage own workflow, priorities, and results accomplishment

• Requires the ability to present and disseminate data, with analysis, to various levels in the organization

• Requires advanced knowledge of the College’s career pathways and programs of study

• Requires advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems

• Ability to interact and effectively communicate with employee and student populations

Our Culture:

• At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty.

Broward College offers an exceptional benefits package, including, but not limited to:

• Affordable High Quality Healthcare Insurance (Medical, Dental & Vision)

• Retirement Options – Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan

• Wellness Program

• Vacation/Paid Time Off

• Winter and Spring Break Off

• Paid Parental Leave

• Tuition Assistance and Tuition Reimbursement are available to employees and family members

Job Title

Student Success Coach, TRIO Student Support Services (SSS) Grant

Position Number

P0081781

Job Status

Full time Temporary

Department

TRIO SSS ESL

Location

Central Campus

Pay Grade

715

Salary

$52,900 - $62,158 (Salary commensurate with education and experience)

Work Shift

Work Schedule

Monday - Friday/Weekends/Varies

Hours Per Week

40

Posting End Date

Open Until Filled

Comments

To be considered for this position, a completed online employment application along with a resume and unofficial transcript(s) are required.

Designated Essential Personnel

No

FLSA Status

Exempt

Position Classification

Professional Technical Staff (PTS)

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application**

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf.

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification. For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309. Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.