Studio Associate
Lucid Motors
Seattle, Washington
Full-Time
$23
OfficeAssociate
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine whats possible and shape the future of mobility.
Lucid is building a brand. A luxury brand centered around sustainability and the human experience. Were looking for enthusiastic and conscientious Studio Associates to build Lucid with us. As a Studio Associate in a Lucid studio your primary responsibility will be to deliver exceptional, personalized, customer interactions. You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences. To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues. You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor and facilitate the customer journey.
Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid
Welcome guests in an engaging, courteous and sincere manner
Demonstrate excitement and create intrigue about Lucid products
Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
Pipeline Management: Maintain and build a robust customer pipeline through disciplined practices.
CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement
Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles.
Competitive landscape: Take initiative to understand competitor models and packages in order to educate customer on why Lucid
Effectively communicate the benefits of Lucid products and being a member of the Lucid community
Gauge guests' requirements and interests to deliver a personalized and relevant interaction
Be responsible for lead capture and progression of guests through initial part of the Lucid journey
Manage and overcome customer challenges in a cordial and calm manner
Ensure all studio assets are presentable and consistent with the Lucid brand image
Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions
Remain available for ad-hoc activities to improve studio operations and customer experiences
Support local marketing initiatives and events to build brand awareness
Maintain a continuing desire to learn and develop to progress your career with Lucid Motors
Assist with daily operations as needed
2+ years of relevant professional experience, including building and managing a customer pipeline.
Completed, or working towards, Bachelor's degree or equivalent is preferred.
Exceptional people skills including strong oral and written communication, empathy and active listening ability.
Ability to deliver outstanding customer experiences in a fast paced and dynamic environment.
Conscientious, responsible and reliable.
Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
Comfortable operating in ambiguous retail environment
Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
Familiarity with CRM tools a plus
Flexible availability including extended holiday mall hours, holidays and weekends
Valid drivers license with no suspensions within the past year
Compensation earn a guaranteed base pay of $23/hr USD, giving you stable and predictable income from day one. Boost your earnings with performance bonuses, allowing you to earn as much as your performance drives.
Compensation & Benefits:Lucid offers a comprehensive and competitive including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucids equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our .
To all recruitment agencies:Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.