As a Selling and Support Captain at Macy's, Pentagon City, you will be an advocate for the customer and a role model for colleagues, focusing on customer satisfaction, merchandising, and building brand loyalty. Your responsibilities include leading colleagues, ensuring exceptional customer service, promoting the Macy's mobile app, and adhering to store standards. The role requires flexible availability, effective communication, adaptability, and 1-2 years of retail experience. Physical requirements include lifting, standing, reaching, and use of technology. Benefits include merchandise discounts, incentives, health coverage, and career growth opportunities.